Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,301 Reviews)
Rating breakdown 13,301 reviews
5 Stars
9,087
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Bad
on January 11, 2025
Posted by: Sama
from Egypt
Bad voice all the time but pro 2 and active the best
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, January 13, 2025
Hi Sama! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback regarding voice quality, as it's important for us to ensure that users have the best audio experience possible. We're excited to highlight some significant upgrades from the previous models. The Galaxy Buds3 Pro features the new Samsung Seamless Codec Ultra High Quality (SSD UHQ), which offers an impressive 24-bit 96KHz sampling rate. This is twice as good as the 24-bit 48KHz provided by the Galaxy Buds2 Pro, delivering a more refined and immersive sound experience. We’ve designed the Galaxy Buds3 Pro to elevate your listening with not only superior audio quality but also enhanced noise cancellation, allowing you to enjoy your music and calls without distractions. We recognize that voice quality can be crucial during calls, and our improvements aim to provide clearer vocal clarity in various environments. Thank you again for your insights. We’re always striving to improve, and your feedback helps us in that journey. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Seaview47
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I've ever owned. Perfect fit. Outstanding highs and lows. ANC works extremely well. Easy to use and customize using the app. Love them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Antonio
Verified Purchase:Yes
They are comfortable, easy to use and sound excellent.
Written by a customer while visiting Samsung US
Customer Rating
1
Left bud stop charging
on January 11, 2025
Posted by: Jvaughn
from Phoenix Az
Expertise:Expert
Had them for a month and the left bud stopped charging. When charging the case blinks red.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Jvaughn. The Buds 3 Pro features a long-lasting battery life that keeps you enjoying your music for hours. The Galaxy Buds 3 Pro provides up to 30 hours of listening time with the charging case. We hate to see that the left bud has stopped charging after just a month. When the case blinks red, it typically indicates a charging challenge. To troubleshoot, first ensure that the left bud is seated correctly in the charging case, as misalignment can prevent good contact with the charging pins. Cleaning the charging contacts on the buds and the case with a soft, dry cloth can also help, as dirt or debris might obstruct the connection. If those steps don’t resolve things, resetting the buds can be effective. Place them in the case, open the lid, and hold the touchpads on both buds for about seven seconds until the indicator lights flash. Additionally, check for any software updates via the Galaxy Wearable app on your connected device since having the latest version can enhance performance. If you continue to experience challenges, reaching out to Samsung Support for further assistance is a good option, as you may need to schedule service for your buds. Your satisfaction is essential, and there is a commitment to ensuring you enjoy your Galaxy Buds3 Pro. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Illinois
Expertise:Expert
Verified Purchase:Yes
I was using my original galaxy buds for 4 years, and finaly I was able to get my self a pair of buds3 pro, and I love them! A sound, microphone battery life it's just impressive 👌👏 and price you can't beat it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos
from LA
Expertise:Intermediate
Verified Purchase:Yes
I love my divices excelent, fast , very good camara
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: EmyJohanna
from Nj
Expertise:Beginner
Verified Purchase:Yes
Me gusta porque suena increíble y tiene un lindo color. Tiene varias funciones para que puedas escuchar musica o cualquier cosa segun tu entorno.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: KkVa
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Outstanding sound quality. I love the noise cancelation in this this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US