Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,300 Reviews)
Rating breakdown 13,300 reviews
5 Stars
9,086
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
Over the past several years I’ve purchased Galaxy Buds, Galaxy Buds2 Pro as well as Anker Liberty and Life products. With all I was very disappointed with call quality, microphone performance and especially poor fit and discomfort. Call quality due to all 4 previous pair’s microphones picking up every background noise and fit due to my weird inner ear shape. Even after trying other brands ear tips to remedy the discomfort and poor fit.
The Buds3 Pro resolved all these issues! The Galaxy Buds3 Pro fit securely and comfortably in my ears with the included medium ear tips. They have great sound quality and I can wear them for hours with little to no discomfort or worry one will suddenly drop out of my ear without warning. The mic clearly picks up only my voice and my callers no longer complain of the annoying disruptive background noises. I should also mention the functionality of their controls and active noise cancelling performance is great too. I finally look forward to using/wearing my Buds3 Pro ear buds for phone calls, listening to podcasts or music in all situations.
If you’re undecided if the Galaxy Buds3 Pro are for you I hope my experience with them will be helpful in making a decision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stevo
Expertise:Expert
Verified Purchase:Yes
Great earbuds that can be finely tuned to your custom settings via an excellent 9-band equalizer and other settings in the Wearable app. Active Noise Cancellation is quite good for me but results in this department may vary due to everyone having different ear canal sizes and shapes.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: CGRG
from OH
Expertise:Intermediate
Verified Purchase:Yes
Just great, comfortable, quality soud, the only problem is that after doing exercise they don't charge, I have to wait a good time before restock them in their charger in order to charge. I have 3 of this buds and is the same with all them. Even that they're great
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, CGRG. We are delighted to know that you enjoy their comfort and sound quality as we strive to deliver an excellent audio experience. We understand you have experienced some challenges with charging after exercising. The Galaxy Buds3 Pro features an IP57 rating for water and dust resistance. While they can handle moisture, it is important to ensure they are completely dry before placing them back in the charging case to allow for proper charging. Additionally, check that the charging case itself is adequately charged and free of debris. Cleaning the contact points on both the earbuds and the case with a soft cloth can also enhance connectivity. If you would like to refresh the earbuds, simply place them in the case, close the lid, and press and hold the touch sensors for about seven seconds. This refresh can improve performance. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We hope these suggestions assist you in enjoying your Galaxy Buds3 Pro and if this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kevin Bonk
from Aspers Pa
Expertise:Intermediate
Verified Purchase:Yes
These have issues in charging , sometimes thjey charge all the way sometimes they don . There's times one ear bud will charge 100% and the other will only go to between 30 and 40 %. Wish I would of went with the Bose . One plus when they work they do sound good
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kevin! It's wonderful to hear that you enjoy their sound quality. However, we understand that you've encountered some inconsistencies with charging. To improve your experience, we recommend checking that the charging pins on both the earbuds and the case are clean, as dirt can affect charging efficiency. You might also try resetting your earbuds by placing them in the case, opening the lid, and holding down the touchpads on both earbuds for a few seconds until the LED flashes. Additionally, keeping your earbuds updated with the latest firmware via the Galaxy Wearable app is an excellent way to ensure optimal performance. To maximize battery life, avoid exposing them to extreme temperatures, and remember to store them in their case when not in use. We’re here to support you, so if you have any further questions, please don’t hesitate to reach out to our Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Lohith
from Irvine, California
Expertise:Intermediate
Verified Purchase:Yes
Best ear buds ever used. Excellent noise cancelation module.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: stark
from DC
Expertise:Expert
Verified Purchase:Yes
It's a good headset with improved ANC and adaptive sound
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 6, 2025
Hey Stark. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're thrilled to hear your feedback. With the Galaxy Buds3 Pro, we offer advanced features like Intelligent Active Noise Cancellation that blocks out unwanted sounds while allowing you to stay aware of your surroundings. The Ambient Mode enhances your listening experience by letting you choose when to tune in or out of your environment. It's great to know you appreciate the sound quality. The Buds3 Pro features two-way speakers with a woofer and tweeter layout, ensuring rich and immersive sound whether you're enjoying music or taking calls. We truly value your feedback and would love to hear more about your experience with the Galaxy Buds3 Pro. Your insights help us continue to improve and bring exceptional products to our users. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My mom lost her earbuds pro
on January 4, 2025
Posted by: Macho
Expertise:Expert
I live my Samsung Earbuds Pro 3. The fit is great and I'm satisfied with the sound. I bought my mom a pair for her birthday as well. She lost it not even a week after. The people that found my mom's buds try to connect them to their own phone and it told them to return it to it owner and provided them my mom's email address. I was so happy that my mother got them back. I Love Samsung products!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: S Riley
from Baltimore MD
Expertise:Intermediate
Verified Purchase:Yes
Galaxy buds 3 pro are the best ear buds Samsung has come out with in my opinion. They have the quality of all of the top ear buds that are currently on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US