Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
9,085
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jesus
from California
Expertise:Intermediate
Verified Purchase:Yes
It's a really good buds , quality and design are very nice ,my son love it !! Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Azhar Madani
from Virginia
Expertise:Expert
Verified Purchase:Yes
Battery quality is very bad
Sound
Looks
Design
Durability
Everything is fine just the battery is pathetic
Sound
Looks
Design
Durability
Everything is fine just the battery is pathetic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cedric C
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I like the concept for a Samsung product. My personal issue was the volume, not loud enough on these!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cedric! We're thrilled to hear you appreciate the concept, but we understand that volume levels are a crucial part of your listening experience. The Galaxy Buds3 Pro is equipped with Intelligent Active Noise Cancellation and premium sound quality, which are designed to create an immersive audio environment. With our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a wide range of sound. If you’re finding the volume insufficient, there are a few steps you can take to enhance it. First, make sure the volume is maximized on both the earbuds and your connected device, and check the EQ settings in the Galaxy Wearable app for personalized sound adjustments. Additionally, experimenting with different ear tips can help improve fit and sound isolation, potentially enhancing volume clarity. Finally, keeping your earbuds updated will ensure you benefit from the latest features and improvements. We genuinely appreciate your feedback, and if you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Maheedhar
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 Pro are really good and worth the price. The Adaptive Noise Cancelling in particular is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Samsung enthusiasts
from Longmont, Co
Expertise:Intermediate
Verified Purchase:Yes
Clear and friendly use. Audio is excellent and the battery life great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Great head phones the best Samsung has ever made, great noise cancelling
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cyrus
from Marietta Georgia
Expertise:Expert
Verified Purchase:Yes
I didn't like it because I thought it had advanced technology. First, it doesn't have a touch screen for answering. Second, it doesn't support Persian in the simultaneous translation menu and it doesn't allow downloading a Persian translator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cyrus. We genuinely appreciate your feedback and want to address your concerns personally. Regarding the advanced technology, the Galaxy Buds3 Pro is designed to offer superior sound quality and comfort. If you’re having trouble with the touch controls, please ensure that your device's software is updated. You can check and update the firmware through the Galaxy Wearable app for an enhanced experience. We understand your frustration about the language support for Persian in the simultaneous translation menu. Currently, the Galaxy Buds3 Pro does prioritize broader language options, but our team is always looking to expand these capabilities. In the meantime, we recommend checking for any software updates that might enhance language support in the app settings. Our customer support is here to assist you in getting the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
These buds are game changer. I compared it with airpod pro 2nd gen and beats fit pro I was using those before this but I loved this one. The sound quality is amazing you can't beat that.
Written by a customer while visiting Samsung US