Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
9,085
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mwangi
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Good and best ambient sound almost close to AirPods
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for your review of the Galaxy Buds3 Pro, Mwangi! We genuinely appreciate your feedback, and we're excited to share more about what makes these earbuds stand out. It's great to hear that you noticed the excellent sound quality. The Galaxy Buds3 Pro is designed with our Premium Sound feature and equipped with 2-way speakers for rich, high-quality audio with powerful bass. This is complemented by our Intelligent Active Noise Cancelling technology, which lets you immerse yourself deeply in your favorite tracks while minimizing distractions from your surroundings. If you're enjoying the ambient sound, you'll love the Ambient Mode, which allows you to adjust the levels of outside noise you want to let in. Whether you're taking a walk or in a busy café, it’s easy to stay aware of your environment while still enjoying your audio. Thank you again for sharing your thoughts! If you have any more feedback or questions about the Galaxy Buds3 Pro, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ashish
from New york
Expertise:Expert
Verified Purchase:Yes
Very bad quality and very bad fit and very bad case
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Ashish. We hate to hear that you've had a disappointing experience thus far. We strive to deliver top-notch quality and performance, and your input helps us improve. Regarding the audio quality, the Galaxy Buds3 Pro comes with features like advanced Active Noise Cancellation and a Wind Shield design to enhance your listening experience. If you're encountering challenges, please ensure that your earbuds are updated with the latest firmware. You can check this in the Galaxy Wearable app on your smartphone. If the fit isn’t comfortable, we recommend trying out different ear tip sizes included with your Buds. This can significantly improve sound quality and comfort. In terms of the case, it should provide robust protection and charge your earbuds efficiently. We appreciate your feedback and hope these steps help enhance your experience with the Galaxy Buds3 Pro. Please feel free to reach out to us at Samsung Support for further assistance if needed! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Darryl
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
These headphones give great sound and flawless pairing. I was hesitant to make the change. But I'm very glad that I did. The noise canceling function is much better than my previous headphones, and the ambient sound sounds very natural.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ned Stobas
Expertise:Intermediate
Verified Purchase:Yes
sound great but a little clumsy to put into the case
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 6, 2025
Thanks for sharing your honest feedback about the Galaxy Buds3 Pro, Ned! We appreciate your insights as they help us improve our products. We're thrilled to hear that you enjoy how great they sound! The Galaxy Buds3 Pro features 24-bit audio and Intelligent Active Noise Cancellation, which enhances your listening experience. If you find them a bit clumsy to fit into the case, we recommend checking the orientation when placing them inside. Each bud has a specific fit that ensures they're securely held in place. If there's still any difficulty, we suggest cleaning the contact points gently with a dry cloth to maintain a proper fit. Your comfort is vital, and we want to ensure the best experience with your Galaxy Buds3 Pro. If you have further concerns, please don’t hesitate to reach out to us at Samsung Support, and we can guide you through additional troubleshooting steps or provide support tailored to your needs. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Brian
from California
Verified Purchase:Yes
I use my earbuds for work often, and in the past, have received complaints about the noise from the person on the other line. With these Buds, the caller on the other end cannot tell the difference in call Quality whether I'm driving, outside, or in a quiet room. These are quite possibly the best earbuds I have ever owned. Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Very good product, 100% satisfied. combine with My s24 ultra..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Molly
Verified Purchase:Yes
Great sound quality, with good fit and features. The volume adjustment works well when having conversation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MillieA
Verified Purchase:Yes
Glad I made this purchase. Very happy with my new earbuds. Sound is good, fit is good. All around great product.
Written by a customer while visiting Samsung US