Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,295 Reviews)
Open Ratings Snapshot
Rating breakdown 13,295 reviews
5 Stars
9,081
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Galaxy buds
on January 1, 2025
Posted by: Terek
from Texas
Expertise:Expert
Verified Purchase:Yes
Solid pair of buds. The only issue i have with them is that thhey do tend to fall out of my ear when working out. Sound quality is fantastic and noise cancelation is great. If you are not going to move around with the buds much, they are great.
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for sharing your feedback with us, Terek. We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are equipped with an 11mm dynamic driver and a diaphragm enhanced with a 1.5x amplifier, delivering dynamic and high-quality sound. Additionally, these earbuds feature Active Noise Cancellation (ANC) technology, allowing users to immerse themselves in their audio by significantly reducing ambient noise. Achieving the right fit is essential for optimal performance, so it's important to use the correct ear tips, which come in various sizes. Make sure there are no gaps between your ear and the tip to prevent sound leaks. For instructions on changing the tips, please refer to our guide. Once you've selected the right tips, check the earbuds for directional marks, with "L" for left and "R" for right. Insert the R bud into your right ear, with the "R" facing you, and the L bud into your left ear, with the "L" facing you. Angle the earbuds so that the microphone is pointed towards your mouth, and adjust them for comfort by rotating slightly. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. If you have any other questions or need further information, feel free to ask us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Low quality
on January 1, 2025
Posted by: Abraham
from Los angeles
Expertise:Expert
Verified Purchase:Yes
Ear tipsThey broke when i wash chenge for find my side
Features
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for your review of the Galaxy Buds3 Pro, Abraham! We're thrilled to hear your thoughts. At Samsung, our goal is to provide an exceptional audio experience, and the Galaxy Buds3 Pro is designed with features like 24-bit audio quality, active noise cancellation, and a comfortable fit for all-day wear. We appreciate your feedback and encourage you to explore all the features, such as the seamless connectivity with your Galaxy devices and the customizable sound settings. For information on how to acquire a replacement ear tip, please reach out to us at Samsung Support so that we can further assist you. Your experience is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing
on January 1, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Simply amazing, these buds are much better than what i expected. Bought them as a gift to my gf and she talked to me of how amazed she was.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your experience, Jeovany! We’re ecstatic to see that the Galaxy Buds3 Pro exceeded your expectations and that your girlfriend was so amazed by them as well. Their incredible sound quality and comfortable fit really enhance the listening experience, making them the perfect gift. It’s wonderful to know they brought happiness to both of you! If you have any other feedback or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 Stars!
on January 1, 2025
Posted by: Camille M
from Birmingham, Alabama
Expertise:Intermediate
Verified Purchase:Yes
5 stars! I really like the voice canceling mode. It works extremely well. I like that it's light and fits neatly in my pocket or small purse. The buds themselves doesn't fall out like my other ones. If anything, I would like a choice of more colors.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for the 5-star review, Camille! We’re pleased to see you're enjoying the noise-cancellation mode of the Galaxy Buds3 Pro. It’s designed to provide an immersive listening experience, and we’re glad it’s working well for you. We also appreciate your feedback on the lightweight design, which makes it perfect for active lifestyles. Your suggestion for more color options is valuable. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid earphones
on January 1, 2025
Posted by: Element5
Expertise:Intermediate
Fit great, sound good/great, love the stem design the touch controls are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your fantastic feedback on the Galaxy Buds3 Pro! We’re happy to see they fit comfortably and sound amazing to you. We’re especially excited that you appreciate the new blade light stems. These lights serve several purposes, including indicating charging status, helping you find lost earbuds, and offering customizable lighting effects. They also light up when you open and close the charging case, adding to the overall aesthetic and functionality. The touch controls are designed for ease of use, allowing you to effortlessly switch between music and calls, making the experience even more enjoyable. We are committed to providing innovative audio experiences for our customers. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on January 1, 2025
Posted by: Wayne
from Seattle WA
Expertise:Expert
Verified Purchase:Yes
Really wish I'd stayed with my Buds Pro 2. Cannot get the same volume and continually gives me a not charging error when I put them in the case. And unlike the 2 case, it's hard to reach the charging contacts to clean them. Should even need to after a couple of week's usage. Disappointed...
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Wayne! We appreciate your feedback, as our goal at Samsung is to provide an exceptional audio experience. Each earbud of the Buds3 pro is equipped with a 48mAh battery, allowing for up to 5 hours of continuous listening with Active Noise Cancellation (ANC) enabled and up to 6 hours with ANC disabled. Additionally, the charging case contains a 515mAh battery, which extends the total battery life to up to 24 hours with ANC enabled and up to 30 hours with ANC disabled. If you’re encountering challenges trying to charge your buds, try checking that the charging contacts on both the earbuds and the case are clean and free of debris. A gentle wipe with a soft cloth can often enhance the connection. Also, make sure you’re using the original charging case and that it's properly connected to a power source. You might also consider resetting your Galaxy Buds 3 Pro for a fresh start. Just open the Galaxy Wearable app, tap on "About earbuds," and select "Reset." Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you have any further questions or need assistance, please reach out to us at Samsung Support. We’re here to help ensure you enjoy your Galaxy Buds 3 Pro experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them.
on January 1, 2025
Posted by: Sanidankay
from Texas
Expertise:Beginner
Verified Purchase:Yes
The noise canceling is incredible. I use them everyday.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your amazing feedback, Sanidankay! We’re glad to SEE that the Galaxy Buds3 Pro’s exceptional noise-canceling feature is enhancing your daily experience. Our goal is to ensure that your favorite content is accompanied by the most immersive audio, and it’s truly rewarding to know that we’re hitting the mark for you. Enjoy every moment with your Buds3 Pro. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stinks?
on January 1, 2025
Posted by: Nick
Expertise:Expert
Verified Purchase:Yes
These earbuds have a weird rubber material, so unless you're super careful about cleaning them, they start to smell really awful. I wouldn't get them till they fix the material
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 2, 2025
Hey Nick! We appreciate you taking the time to reach out to share your thoughts on the Galaxy Buds3 Pro and are thrilled to hear about your experience. At Samsung, we're committed to delivering exceptional audio quality and comfort in our devices. The Galaxy Buds3 Pro features an innovative design that enhances sound quality while providing a secure fit for all-day wear. We understand the importance of maintaining your earbuds, and we appreciate your feedback regarding the material. The Buds3 Pro ear tips are made from silicone, so please ensure that you are not allergic to this material before use. We strive to create products that not only sound great but are also easy to care for. Your insights are valuable to us as we continue to refine our products. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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