Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,294 Reviews)
Rating breakdown 13,294 reviews
5 Stars
9,080
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from San Jose, CA
Expertise:Expert
Verified Purchase:Yes
Like them don't love them. Bought them for the Live Translation along with the S24. Used the Samsung Interpret, Samsung Live Transcribe, and Google Translate. Tried the Spanish and Mandarin and doesn't really transcribe. Going to Dominican Republic, Cambodia, Vietnam, and Thailand for school this summer. Bought specifically for the translation abroad. I downloaded all the languages to my phone. Have my doubts they will work when I travel.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Samuel. We appreciate your feedback regarding the use of features like Samsung Live Translate and Samsung Interpret during your travels. To get the best out of the Live Translate feature, ensure that your Galaxy Buds3 Pro is connected to a compatible Galaxy device like the Galaxy S24 and that the firmware for both is up to date. Additionally, certain languages and accents might perform better based on the selected region settings, so verifying your language preferences can enhance the experience. For further support with this or anything else, feel free to reach out to us at Samsung Support for additional assistance. We hope these tips improve your experience during your upcoming travels. Please let us know if we can help with anything else. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on December 28, 2024
Posted by: 1Dad
I received them from my kids for Christmas and they are amazing!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sonya C
from Graham, NC
Expertise:Intermediate
Verified Purchase:Yes
These buds were purchased for my hubby. Great deal! He loves them! He loves the new design stating they fit very well in his ears. He also loves that they are not as sensitive as the Galaxy Buds 2 in that he is better able to control the volume. The buds still have great features i.e. noise canceling sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose
Verified Purchase:Yes
Muy buen producto me gustan mucho el sonido que tienen perfecto
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: MrFred95
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sounding Earbuds. Fit comfortably I would recommend.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow
on December 28, 2024
Posted by: Timmay
from Gunnison, CO
Expertise:Expert
As close to monitors that you'll get. Best noise cancellation yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Edgar
from Seattle WA
Expertise:Expert
Verified Purchase:Yes
Horrible experience. Wasted a ton of money on buds that have a hard time connecting. It's a hit or miss evrytime I pull them out of the case. I have to put them back in and retry 80% of the time. My old beats never had this issue.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your review of the Galaxy Buds3 Pro, Edgar. The Buds3 Pro allows you to seamlessly switch your audio from your Galaxy phone to your PC. Enjoy listening to the latest playlists on your Galaxy phone, and when it's time for an epic gaming session, easily switch to your laptop with the PC Auto Switch feature for the final boss battle of your favorite game. To enhance connectivity, you can try a few steps: First, restart the earbuds by placing them in the charging case, closing the lid for seven seconds, and then reopening it to reconnect. Next, reset the Bluetooth connection by navigating to your device's Bluetooth settings, unpairing the Galaxy Buds3 Pro, turning off Bluetooth for a few seconds, and then turning it back on before re-pairing. Additionally, make sure that the Galaxy Wearable app is updated to the latest version and check for any firmware updates for your earbuds through the app. Lastly, be aware of potential interference from nearby active Bluetooth devices and try to keep your device and earbuds close together during use for optimal performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Francisco CA
Expertise:Expert
Verified Purchase:Yes
Desde que tuve mi primer Samsung Galaxy supe que mi marca en dispositivos sería Samsung,.
Es lo mejor se los recomiendo
Es lo mejor se los recomiendo
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US