Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,294 Reviews)
Rating breakdown 13,294 reviews
5 Stars
9,080
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: bobk
Verified Purchase:Yes
hard to make fit in ear, feels cheap. have to order aftermarket ear pieces
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2024
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Bobk! We understand that finding the right fit is essential for an optimal listening experience. The Galaxy Buds3 Pro comes with different-sized ear tips, so the first step is to ensure you are using the correct size for your ears. A proper fit helps avoid sound leaks and enhances audio quality. If you need guidance on changing the tips, our guide for the Buds3 Pro tips can assist you. Once you have the right tips, check the earbuds for directional marks—'L' for the left ear and 'R' for the right. Insert the earbuds with the markings facing you, and angle them slightly so that the microphone is pointing towards your mouth. You can adjust the fit by rotating the earbuds until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure the best fit for your needs. We hope this helps enhance your experience with the Galaxy Buds3 Pro! If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features but switching out tips is tedious
on December 27, 2024
Posted by: Adam
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound quality, great features, and plenty of battery life. Taking off the tips to get the right fit in your ear is tedious and it does feel like you might rip them, but with patience and getting the right hold on them with your fingertips, it is possible to remove them without ripping.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: pc in NM
Verified Purchase:Yes
They have good sound and options. However, they do not fit with any of the different size ear pieces. No support...
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro! We're glad to hear you appreciate the sound quality and features. We understand that finding the right fit is crucial for an optimal listening experience, and the Buds3 Pro comes with multiple ear tip sizes to accommodate various ear shapes. Make sure you select the appropriate size tips for your ears, as a snug fit without gaps is essential to prevent sound leaks and maintain optimal audio quality. If you need guidance on how to change the tips, please refer to our comprehensive guide for the Buds3 Pro. After attaching the correct tips, check the earbuds for directional markings: an "L" for the left earbud and an "R" for the right. Insert the right earbud (R) into your right ear with the "R" facing you, and similarly, insert the left earbud (L) into your left ear with the "L" facing you. Slightly angle the earbud so that the microphone points towards your mouth, and adjust the fit by rotating the earbuds until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the best fit. Our goal is to provide innovative solutions and an exceptional audio experience, and we appreciate your thoughts as we strive to improve! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jimster
from Richmond, Ca
Expertise:Intermediate
Verified Purchase:Yes
These buds are my favorite so far. I've had multiple versions of the galaxy buds, and the buds 3 pro are a game changer. The style is great, and the features are a welcome improvement. The battery life is so, so. When using the ambient or NC feature the battery seem to drain quickly but it's not a deal breaker for me. Now there's one cons for me but not a serious issue. The lights on the buds can only be turned on by squeezing the control feature at the same time. It would be a lot easier to turn the light on from the app. The lights can be turned off from the app. Maybe a software upgrade at some point. Overall, I give these buds a thumbs up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ed L
from Austin
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Better than my Buds 2 Pro. A little sensitive with charging when you put in the cradle, just need to make sure you seat snug.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Stella
Expertise:Intermediate
Verified Purchase:Yes
These are quite comfortabke and doesn't fall out as easy as other earbuds. Very clear sounds too!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Wouldn't recommend these to anyone til redesign
on December 27, 2024
Posted by: Anonymous
from Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
Ear fitment is not sturdy, fall out easy and not seals well for the noise canceling. I have changed the rubber part and tried all 3. Miss the Samsung buds that I traded in. Best fitment for me. Putting ear pieces back into the case can give problems if not straight up and down. 3 star for me liking the Samsung only.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro. We hate to see that you haven’t had the best experience with the fitment. Samsung is committed to providing a comfortable and secure fit for our users, which is why we offer a variety of ear tip sizes to help you find the perfect match. We urge you to also perform a fit test on the Galaxy Wearable app. The Galaxy Buds3 Pro is designed with advanced noise canceling designed to block out ambient noise, allowing you to fully immerse yourself in your music or calls. We understand how important it is for earbuds to be easy to store, and we appreciate your suggestion regarding the case design. Your satisfaction is important to us, and we hope you will give the Galaxy Buds3 Pro another chance to impress you! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade.
on December 27, 2024
Posted by: STL Allstar
from Nevada
Expertise:Expert
I have had all three of samsung buds. I thought the first bud where the best but, theses are one a whole different level. The sound quality is amazing. If you a reviewing my post, take it from me and upgrade to the Bud 3 Pros.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US