Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sounds
on December 25, 2024
Posted by: Love them
Love the ear buds so much. 😍 there amazing and fun
Written by a customer while visiting Samsung US
Posted by: Samir
from Maryland
Expertise:Expert
Verified Purchase:Yes
This are the best headphones so far. They fit perfectly and don't come off the ear. Sound quality it is A+. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MykeP
from Citrus County Florida
Expertise:Intermediate
Verified Purchase:Yes
I love the sound quality and features on my Samsung phone. Highly recommend thesr
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Weaver
from Johnstown pa
Expertise:Expert
Verified Purchase:Yes
Sounded good, but fell out of ears every 30 seconds. I elected to stick with my original bud pros.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, December 29, 2024
Hey Weaver! Thanks for sharing your candid feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers an exceptional listening experience with crystal-clear sound. Whether you're making phone calls or enjoying a new playlist during your morning workout, the Samsung Seamless Codec maintains high-quality streaming across devices, supporting audio up to 24-bit / 96 kHz. Galaxy Buds3 Pro comes with different-sized ear tips. To ensure the best audio performance, it's essential to use the right ear tip size for a snug fit, as this prevents sound leakage. After selecting the appropriate tips, check for the directional markings on the earbuds, with "L" for left and "R" for right, to insert them correctly. Angle the earbuds slightly so the microphone points towards your mouth for optimal communication. For added assurance, run an earbud fit test using the Galaxy Wearable app to confirm a proper fit. Once again, your feedback is greatly appreciated as we continue to make improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bobby V
from Las Cruces, New Mexico ( the state)
Expertise:Intermediate
Verified Purchase:Yes
Clear crisp sound and noise canceling is awesome!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from Delaware
Expertise:Expert
Verified Purchase:Yes
Love them, the voice controls are great, the sound is really good. And get about 5 hours of play time from each earbud before I need to charge it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tim G
from FL
Expertise:Intermediate
Verified Purchase:Yes
Love them just wish my ears weren't weird but that's life
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Zach
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Earbuds pop/crack loudly when trying to block out louder noises. Sometimes it even hurts. Weed eating is my best example. I would never order these if I knew this.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Zach. We appreciate your comments about the audio experience, especially in challenging environments. Our Galaxy Buds3 Pro is designed with advanced noise-canceling technology that aims to provide an immersive sound experience. For the best performance, we recommend ensuring that the earbuds fit securely in your ears, as this can enhance noise cancellation. Additionally, make sure your buds are up to date with the latest software update available through the Galaxy Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you with this. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US