Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,293 Reviews)
Rating breakdown 13,293 reviews
5 Stars
9,079
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Luke
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I love them, I don't like how they can't use google assistant but I have a galaxy watch so it's fine, I love the voice canceling though
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BOOO
Expertise:Intermediate
Verified Purchase:Yes
Noise cancelling is epic. It is in the true form as marketing says
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rcml
from San diego ca
Expertise:Intermediate
Verified Purchase:Yes
The battery is very poor, They should improve that problem for all of us who have already bought and are going to buy
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, December 28, 2024
Hey Rcml! We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. Each earbud comes with a battery capacity of 53.0 mAh, while the charging case stores 515 mAh. You can expect about 6 hours of playtime with the earbuds, or up to 7 hours if you turn off Active Noise Cancellation (ANC). When including the charging case, the total playtime extends to 26 hours, or 30 hours with ANC disabled. For talk time, you're looking at around 4.5 hours, which can stretch to 5 hours without ANC. In total, you can enjoy about 20 hours of talk time, or 22 hours if you disable ANC. To help preserve battery life, consider a few adjustments: store the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you're using iOS. These simple tips can help ensure your earbuds last when you need them most! If you continue to experience this, please do not hesitate to reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: SomeoneInNYC
from Newyork
Expertise:Expert
Verified Purchase:Yes
Do not buy. It is a much inferior product to buds2. Noise canceling is a joke. Let all the noise in and is uncomfortable to wear. Wished I had not traded my buds2 for this.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro. We strive to create innovative audio experiences, and we appreciate your input. The Galaxy Buds3 Pro features advanced noise canceling technology designed to block out external sounds, providing an immersive listening experience. They are also built for comfort with a lightweight design that can be worn for extended periods. We encourage you to check and make sure your buds are up to date with the latest software version. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: jako
from South
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great, ANC works impressively well. They are comfortable and battery life is on par with specs. Only reason for taking away a star is that they slip off the ear when you sweat.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jako. We're thrilled to see that you enjoy the exceptional sound quality and impressive active noise cancellation. To address your concern about them slipping off while sweating, we recommend trying out the different sizes of ear tips included with your earbuds. Ensuring a snug fit is key to preventing any slippage and achieving optimal audio performance. Make sure to look for the directional markings on the buds. When inserting them, ensure the 'L' is for left and the 'R' is for right. Additionally, you can adjust their position slightly to secure the fit. For further assistance, consider using the earbud fit test in the Galaxy Wearable app to ensure you are getting the best fit possible. If you need guidance on changing the tips, we have a helpful guide available on our website. We appreciate your input and hope these tips enhance your experience with the Buds3 Pro. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dale R
from Detroit, MI
Verified Purchase:Yes
Touch controls and sound is great, however no matter what ear tips I use or position I put the buds in, they will not still in my ear for a decent amount of time. I went back to my buds2 pro.
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Dale! We’re glad to hear you appreciate the touch controls and sound quality, and we understand that a secure fit is essential for an optimal listening experience. The Galaxy Buds3 Pro comes with different sized ear tips, so it's important to ensure you have the right size for your ears—there should be no gap between your ear and the ear tip to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, please check out our guide for the Buds3 Pro. Once you have the right tips on your buds, make sure to check the bottom of the earbuds for directional marks (L and R) and insert them accordingly, with the R facing you in the right ear and the L facing you in the left ear. Angle the earbuds slightly so that the microphone points toward your mouth, and feel free to adjust them by rotating them until the fit feels right. Additionally, you can use the earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope these tips help enhance your experience with the Galaxy Buds3 Pro! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Pendergrass, GA
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, noice cancellation, fit, and function. Translator works great and easy to control!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
I like the sound quality, the ANC, and the stem controls. Dislike the charging case, it's easy to drop the buds when putting them in and my L earbud doesn't charge unless I jam it into the case. The fit is also worse than my old buds+ and I'm constantly readjusting while working out.
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Andrew! We’re glad to hear that you enjoy the sound quality, active noise cancellation, and convenient stem controls. These features were designed to enhance your listening experience, and it’s great to know that they’re making a positive impact on you. We understand your concerns regarding the charging case and the fit of the earbuds. The charging case is designed for portability and ease of use, but we know how important it is to have a secure and reliable way to store your buds. Your feedback is valuable, and we will consider our customer's suggestions as we continue to improve our products. Regarding the fit, we strive to design our earbuds with the most comfortable experience in mind, and we encourage you to explore the different ear tips included to find the best fit for your ears. A snug fit is essential, especially during workouts, and we want to make sure that your Galaxy Buds3 Pro provides you with the comfort and stability you need. If you have any other concerns or suggestions, please feel free to reach out to us at Samsung Support. Your experience is important to us, and we’re committed to helping you enjoy every moment with your earbuds. -Kelvin
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Written by a customer while visiting Samsung US