Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,293 Reviews)
Rating breakdown 13,293 reviews
5 Stars
9,079
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Zach
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Earbuds pop/crack loudly when trying to block out louder noises. Sometimes it even hurts. Weed eating is my best example. I would never order these if I knew this.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Zach. We appreciate your comments about the audio experience, especially in challenging environments. Our Galaxy Buds3 Pro is designed with advanced noise-canceling technology that aims to provide an immersive sound experience. For the best performance, we recommend ensuring that the earbuds fit securely in your ears, as this can enhance noise cancellation. Additionally, make sure your buds are up to date with the latest software update available through the Galaxy Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you with this. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: First1aboveall
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds stays in my ears, while I'm working out. Sound is clear and battery last for a long time.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're thrilled to know that you find them comfortable and secure during your workouts. The design is crafted with an IP57 water resistance rating, ensuring they can handle tough workouts and sweat without compromising performance. It’s great to see that you appreciate the sound quality as well! The Galaxy Buds3 Pro features premium 2-way speakers that deliver rich, immersive sound. With Active Noise Cancellation and Ambient Mode, you can choose to tune out distractions or let in just the right amount of environmental sound, making them perfect for any setting. We’re also happy that the battery life meets your expectations with up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Your feedback is invaluable to us, and we’re glad you're enjoying your Galaxy Buds3 Pro to the fullest! If you have any other thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
superior in so many ways
on December 25, 2024
Posted by: Castro
from Los Angeles, California
Expertise:Intermediate
The Buds3 Pro are a good set of earbuds. I use them primarily for conversations and watching reels, and I have no complaints especially with music. The sound is clear and strong; the microphones are excellent. Combined with my Galaxy S24 Plus, they cut out a lot of background noise for me and the other person. They are comfortable enough to wear all day, and the case keeps them powered up to last even during overtime hours. The touch controls take a little getting used to, but once you do, they are perfect; no accidentally hanging up calls or skipping songs. The shape of the control bar adds to the grip when working out. I upgraded from the Beats Fit Pro and have no regrets, especially with the connection and sound reliability; they are superior in so many ways.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Castro. We're excited that you find them an excellent choice for conversations and watching reels. It's fantastic that you appreciate the clear and powerful sound. Our advanced audio technology delivers an immersive listening experience, and the high-performance microphones ensure your calls are crisp and clear while effectively minimizing background noise. We're glad that the earbuds are comfortable enough for all-day wear. Our ergonomic design is crafted to fit snugly in your ears, making them ideal for prolonged use. The charging case is designed to keep you connected throughout your busy days, featuring a battery life of up to 30 hours with a fully charged case. The pinch controls are made for seamless functionality, and it's great to hear you're getting accustomed to them. They provide quick access to your music and calls, creating a hassle-free experience once you're familiar. Finally, we appreciate your comparison to your previous earbuds. Our goal is to enhance connectivity and sound reliability, and it's rewarding to know we’ve made an impact. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jaime 562
from Los angeles
Expertise:Beginner
Verified Purchase:Yes
Love the buds pro best ear phones for 2024 great quality and sound and easy to used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Inaur
Verified Purchase:Yes
They seem to work OK. My pro buds 2 fit great. None of the tips that came with the 3s fit well in my ears. So noise canceling doesn't work at all. Overall wish I kept my 2s for the fit. I ordered some foam tips, hope that fixes the fit issues.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Inaur! We’re glad to hear that you're enjoying their performance. We understand that achieving the perfect fit is essential for optimal noise cancelation and sound quality. The Galaxy Buds3 Pro comes with a variety of ear tips designed to provide a comfortable and secure fit for a wide range of ear shapes. We recommend trying all the sizes included in the package to find your ideal fit. Once again, we appreciate your feedback as we continue to strive to make constant improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Swostik
Expertise:Intermediate
Verified Purchase:Yes
Good earbuds with actove ANC but the touch can be tricky sometimes.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Swostik! We're elated to hear that you appreciate the active noise cancellation feature, which is designed to provide an immersive audio experience. We understand that the pinch controls may take some time to get used to. Our team is continuously working to enhance the user experience, and we appreciate your feedback on this aspect. Remember, you can customize the touch settings in the Galaxy Wearable app to better suit your preferences. If you have any more thoughts or experiences you’d like to share, please do not hesitate to reach out to us at Samsung Support! Your feedback helps us create the best possible products for our users. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Nathan
from Elgin, IL
Expertise:Beginner
Verified Purchase:Yes
These buds have an amazing quality. The sound is great and the noise canceling is unlike anything I’ve experienced before!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RichE
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Nice in ear fit, battery life is excellent, noise cancelation is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US