Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,292 Reviews)
Rating breakdown 13,292 reviews
5 Stars
9,078
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Battery
on December 22, 2024
Posted by: Farmer
Expertise:Expert
The battery life is a huge problem so I decided to keep my pro 2 buds and use these as back up sound quality is better but battery life is terrible
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for contacting us, Farmer. We appreciate you sharing your experience with the Galaxy Buds3 Pro. The long-lasting battery life allows you to enjoy music for hours. With the charging case, the Galaxy Buds3 Pro provides up to 30 hours of listening time. To ensure they last when you need them most, consider these simple tips: Always store the earbuds in the charging case with the cover closed when not in use, and adjust your notification settings through the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you're using iOS. This way, you can conserve battery power effectively. If this persists, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Las vegas nevada
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from my galaxy buds 2 pro. They do feel alot better in ear and dont hurt my ears when i wear them for a long time like previous designs did. The lightbar is something i dont see coming back next year for the galaxy buds 4 and theres not much use for it honestly. Overall i love these buds and they sound great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Armando! We’re thrilled to see that you find them comfortable for long listening sessions. The ergonomic design was indeed developed with user comfort in mind, ensuring that you can enjoy hours of your favorite music without discomfort. The new Blade Lights were introduced to enhance your listening experience and provide visual feedback. They indicate various status notifications, such as when you open or close the charging case and when pairing with a Galaxy device. When searching for your earbuds. We’re also glad you love the sound quality! The Galaxy Buds3 Pro utilize advanced audio technology for an immersive listening experience that enhances your everyday moments. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. We’re here to ensure you enjoy every aspect of your Galaxy Buds experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kike209
Expertise:Intermediate
Verified Purchase:Yes
I love this headset sound quality is amazing. Would definitely buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Mahendar P
Verified Purchase:Yes
The Buds looks good but heavily inspired from Airpods pro. But the ANC is very good.
Music quality is top notch. I am coming from Buds+ which are very comfortable wearing while sleeping but lacks volume settings. The stem design is good touch and it works accurate.
Music quality is top notch. I am coming from Buds+ which are very comfortable wearing while sleeping but lacks volume settings. The stem design is good touch and it works accurate.
Written by a customer while visiting Samsung US
Posted by: Chris Lee
from Paramus, NJ
Expertise:Intermediate
Verified Purchase:Yes
Right side ear bud does not connect with the phone. While the sound comes out, the phone does not recognize the right side ear bud. This issue prevents me to use noise-canceling effect.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for your feedback regarding the Galaxy Buds 3 Pro, Chris. We're glad to hear that you're enjoying the sound quality! The Buds 3 Pro features a two-way speaker and Ultra High-Quality Audio (24-bit / 96 kHz), along with Active Noise Cancellation and Adaptive Noise Control. We hate to see that your device is not recognizing one of your buds. For optimal performance, we recommend checking for any available software updates for both your phone and the Buds3 Pro. Keeping your devices up to date can enhance connectivity and improve features like noise cancellation. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Meir
Expertise:Expert
Verified Purchase:Yes
Doesn't fit great. And skipping songs are not as easy as tap used to be. In fact i also accidently hang up all the time.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, December 23, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Meir! We hate to hear about your experience with the fit and the controls. Our Galaxy Buds3 Pro is designed with an ergonomic fit and intuitive touch controls for a seamless listening experience. If you’re having trouble, we recommend adjusting the ear tips to find a more comfortable fit and exploring the customizable settings in the app for improved functionality. It’s important to use the right size ear tips to prevent sound leaks and ensure optimal audio quality. Make sure the ear tips fit snugly in your ears without any gaps. If you need help changing the tips, please refer to our guide on Buds3 Pro tips. Once you have the correct tips, check the earbuds for directional markings—an "L" for left and an "R" for right. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. Angle each earbud slightly so that the microphone points toward your mouth. Adjust the fit by rotating them until they feel comfortable. Finally, you can run an earbud fit test in the Galaxy Wearable app to ensure the proper fit. We appreciate your input as we’re always striving to enhance our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike
from Buffalo, Ny
Expertise:Intermediate
Verified Purchase:Yes
Super high quality. Very impressed with Samsung. These are perfect so happy that I bought them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound!
on December 23, 2024
Posted by: DLee
from New York
Expertise:Intermediate
Purchased a week ago and so far I love the sound, clarity, and bass.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US