Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,291 Reviews)
Rating breakdown 13,291 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Denver Colorado
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality, Excellent design, good battery charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nik mohan
from San diego CA
Expertise:Intermediate
Verified Purchase:Yes
Very good build quality and comfort. Definitely a worthy upgrade over earlier buds. Voice control is awesome feature. Hope they add more control commands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Beware The older models were better
on December 21, 2024
Posted by: SamSungBuyer
Expertise:Intermediate
I pre ordered. Sounds is okay but due to their design the original ear pieces ripped off to replace different size. They shipped me some new pieces free of charge. But after using them here and there I noticed these just fall out of my ears. Additionally, I have the Samsung galaxy book 5 laptop (latest) and these galaxy buds3 pro are not connecting to the laptop. Laptop seems to pick up a lot more bluetooth devices around the area accept these buds3. I want to trade this pair of buds as soon as another model comes out. These are pure trash. First Samsung purchase within my ecosystem where I am very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro. The Buds3 Pro features Auto Switch, which allows you to seamlessly switch your audio between devices. You can listen to the latest playlists on your Galaxy phone and then easily switch to your laptop for the final boss battle in your favorite game using PC Auto Switch. We hate to see you're experiencing connection challenges with your earbuds, especially with your Samsung Galaxy Book5. We understand how important seamless connectivity is, and we’re committed to ensuring our products work effectively within the Samsung ecosystem. If you’re running into difficulties with connection or fit, we recommend checking our support resources in the links provided below or the Galaxy Wearable app for tips on optimizing your Bluetooth connection and adjusting your earbud fit for a better experience. Your satisfaction is important to us, and we appreciate your patience as we work to improve our products. If this persists after troubleshooting, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/ (Connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (Get the right fit)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111318/ (Connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (Get the right fit)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mr b909
Verified Purchase:Yes
They sound amazing Iike them alot, i also like the noise canceling they are an upgrade for sure
Written by a customer while visiting Samsung US
Posted by: Madbee71
from Pa
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade, excellent sound. Great companion app.
The biggest limitation is the angular stem design as they tend to snag against garments, uncomfortable against the ear when pressed.
Minor issue effort taking it out of the case.
The biggest limitation is the angular stem design as they tend to snag against garments, uncomfortable against the ear when pressed.
Minor issue effort taking it out of the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon Azuata
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Not bad if only my ear tips didn't break but overall love the sound quality
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for your feedback, Brandon! We’re thrilled to hear that you love the sound quality of the Galaxy Buds3 Pro. The Buds3 Pro is designed to provide an exceptional audio experience with adaptive sound technology that enhances your listening pleasure. You can also enjoy personalized controls—just tap for convenience! The intuitive touch controls allow you to pause, skip tracks, accept calls, and more, all customized by you for your convenience. We hate to hear about what happened with the ear bud tips; your comfort is important to us. We want to ensure that you enjoy your buds to the fullest. Please reach out to us at Samsung Support so that we can help get this resolved. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Nasadaddy69
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
These are a really nice pair for the price. The sound is great and the bass is very punchy. They're only missing a set of sport wing tips to keep them from moving while working out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 9, 2025
Thank you very much for sharing your thoughts about the Galaxy Buds3 Pro! Your feedback is genuinely appreciated, and we’re excited to hear about your experience. It’s wonderful to know that you’re enjoying the audio quality. The Buds3 Pro’s 24-bit high-resolution audio really enhances your listening experience, allowing you to appreciate every nuance in your favorite tracks. We are proud of the ergonomic design of the Buds3 Pro, which ensures they stay snug and secure whether you’re on the move or relaxing at home. Additionally, with an IP57 water resistance rating, these earbuds are perfect for workouts, giving you confidence against sweat and light rain. We truly value your perspective and are here to make sure that your experience with the Galaxy Buds3 Pro is exceptional! If you have any questions or concerns, please feel free to reach out to us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
I love it , the design it's the best , volue is perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US