Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,291 Reviews)
Rating breakdown 13,291 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Qutub
from Minneapolis
Expertise:Expert
Verified Purchase:Yes
Loving it... sound quakity is great, battery is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Seriously Why
on December 19, 2024
Posted by: Anonymous
So uncomfortable. These are as uncomfortable as air pods. They absolutely ruined a great design from the Buds 2 with these.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Lucy. We understand that comfort is essential for an enjoyable audio experience. It's important to ensure that the earbuds fit properly, as the Galaxy Buds3 Pro comes with different-sized ear tips. The first step is to choose the right size to avoid gaps, which can lead to sound leaks and suboptimal audio performance. Make sure to check the directional marks on the earbuds; the R and L indicate which bud goes in each ear. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also angle the bud slightly, ensuring the microphone is pointing towards your mouth for the best experience. For an even better fit, consider trying out the earbud fit test in the Galaxy Wearable app, which can help confirm that you’ve got the perfect tips and placement. If you’d like guidance on changing the tips, feel free to consult our helpful guide for the Buds3 Pro in the link attached. We hope these tips enhance your listening experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from NY, Yonkers
Expertise:Expert
Verified Purchase:Yes
Yo eh tenido alrededor de los 3 último audífonos Samsung, se ve el gran cambio, diferente entre ellos y la mejora a sido absolutamente im creíble, Los amo❣️👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They fall out easily, replacement foam tips ok
on December 20, 2024
Posted by: Ryan W
Expertise:Intermediate
Verified Purchase:Yes
I'd like to leave a good review but for a tech giant to release earbuds that cannot stay in your ear is absolutely unreal. Sound quality is good not great, and at this price point they are competing with the best.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Ryan! The Galaxy Buds3 Pro offers enhanced comfort for an immersive listening experience. They feature a redesigned shape that provides our snuggest fit ever. Additionally, we’ve incorporated Blade Lights to help your buds stand out and elevate your listening experience. We understand that finding the right fit is essential for optimal performance. Please remember that the earbuds come with different-sized ear tips. It’s important to select the right size to ensure there’s no gap between your ear and the ear tip, which helps avoid sound leaks and enhances audio quality. To get the best fit, check the directional marks on the earbuds; you’ll see an “L” for the left ear and an “R” for the right. Insert the R bud in your right ear with the R facing you, and the L bud in your left ear with the L facing you. Adjust the earbuds by rotating them slightly forward or backward until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you’ve got the proper fit. If you need help with changing the ear tips, please refer to our guide for more instructions. We appreciate your input and hope you give the buds another try for the best listening experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: M Figueroa
from Florida, EU
Expertise:Intermediate
Verified Purchase:Yes
Comfort, great experience. Great noise canceling sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: E_ThaDon_W
from Melbourne, FL
Expertise:Expert
Verified Purchase:Yes
The headphones provide about 3 hours usage before the need to charge them. This is with ANC on or in transparency mode. Thats pretty bad. So i usually have back ups. The backups last about the same time, so i cant be mad at Samsung, but they can do better. The price of the headphones is great, especially when you can trade in one for another. ANC works pretty great but its not as good as my Sonys. Transparency mode works well given that you can set the music to pause if you speak. The problem with this feature is if your a person that talks to yourself or likes to sing along with the song playing, then you will hate that feature. If they have the option like sennheiser momentum 4 that allows you to press the headphones and the music stops, while going into transparency mode, that feature would be so much better. The buttons on stems sucks because you have to search to the button and pinch. Theres plenty of times i pinch the wrong area to pause or skip tracks. Touch sensitive buttons would have worked fine. The case seems to be pretty cheap and the color choices are lacking. All in all the sound quality is pretty good and i would say that it compares to my Sony and pixel earbuds.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: MARK
Verified Purchase:Yes
Good BuY amd process to trade up was very easy. Samsung is great to work worth! :-)
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on December 20, 2024
Posted by: Ummm
from Utah
Expertise:Intermediate
No to bad but I just got mine and the right ear bud won't change already. Also the sound dampening is not as good as even the buds plus.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
We appreciate you sharing your thoughts on the Galaxy Buds3 Pro! The Buds3 Pro's Adaptive Equalizer, powered by Galaxy AI, adjusts the audio based on how the Buds fit in your ears. This means that every time you put them in, you can enhance your listening experience for every playlist. It’s important to have the right fit for optimal performance, especially when it comes to sound quality and noise cancellation. The Galaxy Buds3 Pro comes with different-sized ear tips, so I recommend checking to see if you have the right size for your ears. A snug fit is essential to avoid any sound leaks, which can affect both the audio quality and sound dampening capabilities. You can also perform an earbud fit test using the Galaxy Wearable app to ensure the best fit for your specific needs. If you haven’t already, make sure to check the directional marks on the earbuds to ensure they’re inserted correctly and adjust them for the most comfortable fit. This should help enhance your overall experience with sound quality and noise cancellation. We hope these adjustments improve your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US