Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,291 Reviews)
Open Ratings Snapshot
Rating breakdown 13,291 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
AI in its finest.
on December 19, 2024
Posted by: D one
from Olympia field. Illinois
Expertise:Expert
Verified Purchase:Yes
This is the revolution of ear piece design. Samsung has set a Standard for other to follow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds3 Pro Review
on December 19, 2024
Posted by: Bahaa
Verified Purchase:Yes
Sound quality is great, but the noise cancellation is not. I had the buds 2 before and they had a much better noise cancellation.
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your experience with the Galaxy Buds 3 Pro! We're thrilled to hear that you enjoy the sound quality. The Buds 3 Pro features a two-way speaker and Ultra High-Quality Audio (24bit / 96kHz). We see that you may have some concerns regarding the noise cancellation feature. To enhance your experience with the noise cancellation feature, we recommend a few steps. First, ensure your Buds are updated with the latest firmware using the Galaxy Wearable app. You can also adjust the noise control settings within the app to switch between Active Noise Cancellation and Ambient Sound modes, helping you find the best setting for your surroundings. Additionally, trying different ear tips included in the box can help achieve a snug fit, which is essential for optimal noise isolation. Gently cleaning the speaker meshes with a soft, dry cloth can improve performance as well. If you’d like to refresh your Buds, you can perform a reset through the Galaxy Wearable app under "About earbuds." Lastly, remember that various environmental factors can influence the performance of noise cancellation. We hope these tips enhance your experience with the Galaxy Buds3 Pro, and feel free to reach out to us at Samsung Support if you have any questions! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Don't buy
on December 19, 2024
Posted by: Enrique
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
They keep falling off my ears and the sound keeps dropping when listening to music I miss my galaxy buds 2 AI gimmick is just that a gimmick
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Enrique. We're glad to see you're interested in our latest headphones. The Galaxy Buds3 Pro features advanced audio technology, including 24-bit high-resolution sound for an exceptional listening experience. With adaptive noise canceling, you can immerse yourself in your music like never before, while the improved fit ensures comfort and stability throughout your day. We also understand the importance of having a great fit. Galaxy Buds3 Pro comes with different-sized ear tips. To ensure comfort and stability throughout your day, the Buds3 Pro come with different sized ear tips, so it’s essential to choose the right size for your ears, ensuring there are no gaps between the ear tip and your ear to prevent sound leaks. After selecting the appropriate tips, check the bottom of the earbuds for directional markings—“L” for left and “R” for right—and insert them accordingly, angling the microphone toward your mouth. Adjust the fit by rotating the earbuds until they feel comfortable, and consider running an earbud fit test in the Galaxy Wearable app for optimal sound quality. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Over hyped
on December 19, 2024
Posted by: pratik
from chicago
Expertise:Intermediate
Verified Purchase:Yes
Doesn’t meet the hype and justify the cost. design is good but overall average
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Pratik! We’re glad to hear you appreciate the design. The Galaxy Buds3 Pro offers audio tailored to fit your unique preferences. With the Adaptive Equalizer powered by Galaxy AI, the sound adjusts based on how the earbuds sit in your ears, ensuring you get the best out of every playlist each time you wear them. Additionally, controlling your compatible phone is easy with simple voice commands. Just say commands like "answer call" or "volume up" to manage your audio experience effortlessly. We’re continuously working to enhance our products and your input is invaluable. If you have any specific suggestions or concerns, we’d love to hear them! For any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great beautiful sound
on December 19, 2024
Posted by: Nrisem
from Effingham Illinois
Expertise:Expert
These buds3 pro are exceptional sound quality better than my beats pros I'm seriously surprised. Pleasantly surprised that is i definitely recommend these buds
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not for anyone looking to have control of buds
on December 19, 2024
Posted by: Jayman
Verified Purchase:Yes
Not at all impressed with the controls on these and that they don't stay in the ear very well. I really wanted to like these. Sound is good.
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Jayman. We understand the importance of a secure fit and intuitive controls for an optimal listening experience. The Galaxy Buds3 Pro features an advanced ergonomic design and customizable ear tips to help ensure a comfortable fit. Additionally, the touch controls can be personalized to enhance your usability. Check out the link attached for tips to help you get a better fit with your Buds3 Pro. We appreciate your insights and hope to hear more from you in the future. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They're great! Noise cancelation is excellent.
on December 19, 2024
Posted by: TheRealSmiley
from Greenville, SC
Expertise:Expert
Verified Purchase:Yes
My favorite Samsung ear buds yet. The ambient (pass-through) sound is clear and doesn’t sound tinny compared to previous attempts. Noise canceling works great. I use them daily and I am very happy with them. No major complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life Sucks for Buds and Case
on December 19, 2024
Posted by: RobW
from Pittsburgh Pa
Expertise:Expert
I bought these about 2 months ago, and the battery life for these are a joke. If you keep all the features off then you might be able to squeeze another 40 minutes or so of battery life but even then you will get maybe a max of 2 and half hours of charge in them compared to the buds 2 pro the battery life has been cut in half. Plus I have problems with the ear buds charging in the case and after charging the ear buds 2 times in the case the battery life in the case is completely drained. The features took some getting used to but they definitely are an approvement from the previous 2 versions but once again the battery life is absolutely horrible, even with all the features that turned off, now to address the microphones in these buds 3 pro, unless you have both in your ear then people can not hear you talk, I use my buds with one ear at a time to save battery life but during phone calls I have to turn Bluetooth off and talk through the phone or the person I am talking to cannot hear me. My bud 1 pros I hate to say had better battery life. I do not recommend .
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Rob. We understand how important battery life is for our users, and we want to highlight that the Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. Additionally, these earbuds come with advanced features like Active Noise Cancellation and Ambient Sound for a tailored listening experience. To maximize battery life, we suggest keeping the earbuds in the charging case with the cover closed when not in use, and adjusting the notification settings through the Galaxy Wearable app on your connected phone (or the Galaxy Buds app for iOS users). By making these adjustments, you can conserve battery power and ensure your buds last when you need them most. Your satisfaction is important to us, and we hope you fully explore the Galaxy Buds3 Pro's features for a truly immersive audio experience! If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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