Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,291 Reviews)
Rating breakdown 13,291 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
If the previous ones didn't fit these 100% won't
on December 18, 2024
Posted by: Annoyed Fan
from texas
Expertise:Intermediate
Verified Purchase:Yes
The first buds at least allowed you to use 3rd party rubber buds for the prefect fit. With the new clap on design using 3rd party rubber buds is not option.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, December 19, 2024
Thanks for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear your thoughts as we constantly strive to enhance our products. The new design has been created to provide a more secure and comfortable fit, ensuring an immersive audio experience. While third-party ear tips are not compatible, the included tips are optimized for sound quality and comfort, and come in various sizes. It's important to ensure you have the right size tips to avoid gaps between your ear and the ear tip, which can lead to sound leaks. To get the best fit, check the earbud for directional marks (L for left, R for right), insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbud slightly so that the microphone points towards your mouth, and adjust the buds by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We value your insights and encourage you to explore the full range of features these earbuds offer, including exceptional sound quality, active noise cancellation, and seamless connectivity. Your satisfaction is our top priority! If you need any further assistance with this or anything else, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Naga
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Very clear voice. Noise canceling works great. Fits perfectly in the ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy Bud Pro3's
on December 19, 2024
Posted by: Dave J
from Erie, PA
Expertise:Intermediate
I recently received my Galaxy Bud Pro3s and I have to tell you so far, I love them. I mistakenly ordered the Galaxy Bud3's and wasn't aware of my mistake until I received my order. I vacillated about returning the 3's for the Bud Pro3's. My initial reaction to my decision, I am glad I made the switch. The Galaxy Bud Pro3's fit much better than the 3's and the sound quality is excellent. At this point I am elated with my choice.
I will also add that I am a bit of a earbud addict so I have tried a lot of pairs of earbuds. I like earbuds and headphones and love to try out the latest and the greatest. I have a set of Bose earbuds and at this point I am almost willing to say that the Bud Pro3's are better overall. Stay tuned. I may update my review when i have a chance to really put these Bud Pro3's to the test.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features, but average sound quality
on December 19, 2024
Posted by: audioguy
from West Palm Beach
Expertise:Expert
Just purchased the product and found it was easy to pair with phone and configure. The features, look and feel of the product is good and as expected, however the sound quality just didn't quite hit the mark. Its hard to describe it, but I would say that the sound lacked depth, felt somewhat flat and tinny. The digital sound enhancements created a large space feeling and sounded processed.
I think for someone who might have sound quality on the bottom of their priority list, this product will still hit the mark. All around I think it's still a solid product, but the features weren't enough for me to consider keeping since sound quality is top on the list for me.
TLDR: Features are great; sound was okay.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vidy
Verified Purchase:Yes
Im a samsung fan..i do like these earphones, the music quality is good. However, the left side keeps falling out of my ear when im at the gym. Also, bending over to pick up weights is also an issue as they fsll out. I do believe i have the bigges bud cushon on them. Thats my only concer with these.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 8, 2025
Hi Vidy! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your insights, and it’s great to hear you enjoy the sound quality of the music! In regards to the left earbud falling out during your workouts, it's essential to ensure that you have the right size ear tips for your ears. As you know, the Galaxy Buds3 Pro comes with different-sized ear tips, and finding the perfect fit can make a significant difference. You want to ensure there’s no gap between your ear and the ear tip, which can help avoid sound leaks and improve overall comfort. Once you’ve got the right tips on your buds, you can check the bottom of the earbuds for directional marks. Make sure the "R" bud is inserted into your right ear and the "L" bud into your left ear, both with the letters facing you. Aligning them correctly can enhance stability. Another tip is to angle the earbuds slightly, so the microphones point toward your mouth rather than straight down. After inserting them, try rotating the buds forwards and backwards until they feel secure. Additionally, we recommend using the earbud fit test available in the Galaxy Wearable app. This feature can help you verify that you have the proper fit for optimal performance. If you have any further concerns or questions, reach out to us at Samsung Support. We’re here to help you enjoy your listening experience! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Legomusic
from Niagara falls NY
Expertise:Intermediate
Verified Purchase:Yes
Love these air bud you did it again samsung quality products these things sound great very comfortable in your ears lot of excitement features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo
from Brooklyn,NY
Verified Purchase:Yes
Amazing ! I can't say enough about the sound and fit in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor
Verified Purchase:Yes
Doesnt fit very well to the ear. It fall when is sweat or just running
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Victor. We appreciate your insights! The Galaxy Buds3 Pro is designed with a secure fit to ensure comfort and stability during daily activities, including workouts and runs. Additionally, the Buds3 Pro features an enhanced woofer and tweeter with wide frequency response to unveil the minute details in your music. We understand that fit is an important factor in enjoying your buds. We recommend trying different ear tip sizes included in the package for a better fit tailored to your ears. We hope you continue to enjoy your Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US