Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,290 Reviews)
Open Ratings Snapshot
Rating breakdown 13,290 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best Buds so far
on December 14, 2024
Posted by: Arandomindividual
Verified Purchase:Yes
The buds were amazing in my ears and the ANC was superb. I loved the sound quality of the buds and the music was top notch
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds yet
on December 14, 2024
Posted by: Shawn
from Killeen, TX
Expertise:Expert
Verified Purchase:Yes
Love the new buds 3. sound and battery life are perfect. I'm able to switch between boys canceling, adaptive sound, or being able to hear my surrounding and music if I need to. Fit is comfortable, and does not hurt my ears if worn for long periods of time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
You will be searching
on December 14, 2024
Posted by: Jude1
This is well quality earbud however if you're clumsy trust me you're gonna hate these. Every small fall these fall out all the time and sometimes you don't even notice because they close when it falls. I remember a morning my case fell and it took me hours to find it. I wish this case had a strong closing so that a fall cannot make it open. Buying Cases that lock it just makes it worse and it breaks
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 15, 2024
We appreciate your honest feedback on the Galaxy Buds3 Pro, Jude. The Buds3 Pro is designed for comfort with a redesigned shape that provides our best fit yet. Additionally, to ensure your Buds shine as brightly as you do, we’ve added Blade Lights to help them stand out and enhance your listening experience. We see that you reached out to voice some concerns you had about the buds falling out case when they fall. We do recommend checking out the click bud cases for added protection. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Does not stay on
on December 14, 2024
Posted by: Bash
Expertise:Intermediate
Bought these last week. The sound quality is good, but they just don’t stay on. They keep falling out of your ear, and you have to keep putting them back on with every movement, which is uncomfortable. I'm currently using the smallest size earpiece gel cap, but experiencing the same problem.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 15, 2024
Thank you for sharing your feedback on the Galaxy Buds 3 Pro, Bash. We're glad to hear that you find the sound quality good. However, we understand how frustrating it can be when the earbuds don't fit comfortably. The design of the Buds 3 Pro has been improved to enhance comfort for immersive listening. We recommend trying the different ear tips that come with the Buds to see if a different size might provide a better fit. Additionally, ensure they're properly aligned in your ears for a more secure hold. Check out the link attached for options to help you find a better fit for your buds. Your comfort and satisfaction are important to us! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rock On
on December 14, 2024
Posted by: TeeLo
from NJ
Expertise:Intermediate
I have both the Buds 2 Pro as well as the Buds 3 Pro, and i would consider them equally good, but different. The 2 has a slick, discreet in ear design, as well as that nice grippy material & case. The fit and sound is subjective, as we all have anatomical differences and audio preferences. The 3 seems to block wind noise in ambient mode a litte better, but the 2 fits better under a wool hat or beanie. Also, in voice detect mode the 2 mutes the audio more quickly & evenly, where the 3 seems to be slightly delayed and fades from one ear to the other, which I hope will be addressed in future software updates.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but can fall short
on December 14, 2024
Posted by: Samuel T
from Atlanta
Verified Purchase:Yes
Great step forward for Galaxy Buds series with its adaptive sound technology. The one issue is that the Buds fall out after your ears gets moist. I barely had this problem with my bud pro 2.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Samuel. We're glad to hear that you appreciate the advancements in adaptive sound technology in the Buds3 Pro. The Galaxy Buds3 Pro comes with different sizes of ear tips, so it’s essential to ensure you have the right size for optimal audio quality. If you need help changing the tips, please refer to our guide. When fitting the earbuds, check for directional marks at the bottom—an 'L' for the left earbud and an 'R' for the right. Insert the R bud into your right ear with the 'R' facing you, and the L bud into your left ear with the 'L' facing you. Angle the earbuds slightly so the microphone points towards your mouth, and adjust the fit by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope this helps you achieve the best listening experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Sound and OK ANC with Comfortable Fit
on December 14, 2024
Posted by: Mike W
from Bakersfield CA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds Pro (via Samsung trade-in) and am pleased with the exchange. The sound and battery life are better, the fit more comfortable and secure - even if the ANC doesn't seem to have improved noticeably. Overall quite happy.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mike! We’re glad to hear that you are pleased with the sound quality, battery life, and comfortable fit. The Buds3 Pro offers a refreshed look and revolutionary sound, designed for true audio enthusiasts. With a comfortable new shape and improved hardware, these earbuds provide the high-resolution audio experience your ears have been craving. Equipped with our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to enjoy a broad spectrum of sound. We appreciate your feedback regarding the active noise cancellation and will take it into consideration for future improvements. If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. We hope that you continue to enjoy your new Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro
on December 14, 2024
Posted by: Zeus
from San Antonio, Texas
Expertise:Intermediate
Verified Purchase:Yes
Very nice design and sound is great! Battery life is great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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