Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,290 Reviews)
Rating breakdown 13,290 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Carlos Nacache
from South Carolina
Verified Purchase:Yes
Powerful sound with many modes to live a wonderful experience, I haven't tried the AI yet but I know it will be a way to help me improve my profession
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Great stuff but still have problems staying in my ears I try all different size of ear tips and nothing seem to work like I wish
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 9, 2025
Hi Junito! Thank you for sharing your experience with the Galaxy Buds3 Pro. We noticed you had some concerns about your buds not staying in your ears. The Galaxy Buds3 Pro comes with a selection of ear tips in various sizes, so it’s important to find the right size that fits snugly in your ears without any gaps. A proper fit is crucial, as it helps prevent sound leaks and ensures you enjoy the best audio quality these earbuds offer. When fitting the earbuds, be sure to check the directional marks – ‘L’ for left and ‘R’ for right. Insert the right (R) bud into your right ear with the ‘R’ facing you, and the left (L) bud into your left ear with the ‘L’ facing you. It may help to angle the earbuds slightly to ensure the microphone is pointing toward your mouth rather than straight down. A slight rotation can also enhance comfort! Additionally, we recommend utilizing the fit test available in the Galaxy Wearable app. This feature can guide you in ensuring you have the correct fit for your ears. We hope these tips help you get the most out of your Galaxy Buds3 Pro experience! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jess
from Texas
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are what I expected. They have great ambient sound and decent noise cancelling! The sound quality, whether in ambient or noise cancelling, provide perfect quality sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose
Expertise:Expert
Verified Purchase:Yes
The way to take them from the case and put it again after use it is very uncomfortable. The sound is very good but lower volume than the Buds 2. The sounds options are very weird, moving your head or with an ambulance, I don't like it. I regret to wasted my money buying this, I rather the Buds 2 Pro and return to use it instead of B3P.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
Thank you for contacting us, Jose. We appreciate you taking the time to provide your feedback on the Galaxy Buds3 Pro. The Buds3 Pro features an enhanced 2-way speaker system. With an improved woofer and tweeter that offers a wide frequency response, these earbuds reveal the finer details in your music. We noted your concerns about the confortability of taking the buds in and out of the case. We would like to gather some additional information regarding what you are referring to as far as the sound options. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ScottK
from Knoxville TN
Expertise:Intermediate
Verified Purchase:Yes
The quality of these is far better than I expected.
The sound quality is immense.
The sound quality is immense.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anant
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Buds 3 Pro deliver outstanding sound quality, excellent Active Noise Cancellation, and a comfortable fit. They integrate seamlessly with Samsung devices, and the battery life is impressive. Perfect for music lovers and everyday use, these earbuds are a top-notch choice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedantic lady
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I was blown away by thr buds' ANC. It was far better than I expected. The adaptive sound adjustment was also a pleasamt surprise and the soumd quality is just what I wanted. The buds shone brightly when I used them for a conference call in public space! For anyone looking for a great quality earbuds, I would not hesitate to recommend these!
Written by a customer while visiting Samsung US
Posted by: BigPSD
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Sometimes when I have the music pause the music starts without me touching anything.
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, December 15, 2024
Thanks for sharing your feedback on the Galaxy Buds3 Pro, BigPSD. The Buds3 Pro offers convenient touch controls that you can customize to fit your needs. With the intuitive touch control feature, you can easily pause music, skip tracks, accept calls, and access additional functions. You can adjust the volume by simply swiping up or down on the Blade, and with pinch control, you can play or pause your audio by pinching, or pinch and hold to quickly launch your favorite app. If you are experiencing difficulty keeping your earbuds paused, it’s important to ensure that they are up to date. To update your Galaxy Buds, open the "Galaxy Wearable" app on your phone and connect your earbuds. From there, navigate to "Earbud settings," select "Earbud software update," and then choose "Download and install" to apply any available updates. Keeping your earbuds updated will help enhance their performance and resolve any issues you may be facing. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US