I love the sound and look of the headset I walked around a busy store and everything was quiet and peaceful. the only thing I have against it is as I was trying to find the right size earbud to fit my ear they were very difficult to remove and I ended up breaking the small one
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jose. We’re thrilled to see that you love the sound quality and design! They are crafted to provide an immersive audio experience while looking sleek and stylish. We understand that finding the right earbud fit can be a challenge. The Galaxy Buds3 Pro features three different ear tip sizes to help ensure a comfortable and secure fit, and we encourage you to try them for a better experience. If you find the buds difficult to remove, we recommend gently twisting them as you pull them out, which may help. We appreciate your feedback about the earbud size options and your experience with them. At Samsung, we're committed to continuous improvement, and your insights are invaluable as we strive to create products that meet our users’ needs. If you have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I was a little skeptical of these considering i had previously purchased a set that i didnt like. I haven't learned all the features of these buds yet but so far these are WAY better than the purple in ear buds i previously bought and returned. I would highly recommend these buds. You wont be disappointed! Well, at least im not!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on December 10, 2024
Posted by: seanmrunner
Expertise:Intermediate
I purchased these a month ago and so disappointed. The wont stay in my ears. Ive tried all three fittings for multiple days. Then I tried to return them but it was too late. You only get 15 days. When you try to adjust the buds in you ear you get a high pitch squeak.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Sean. Your Buds3 Pro features a silver finish and comes equipped with a two-way speaker that offers ultra-high-quality audio at 24-bit / 96kHz. It also includes active noise cancellation and adaptive noise control. We hate to hear that you’re having challenges with the fit and the high-pitched squeak when adjusting the fit. We understand how frustrating that can be. For the fit, have you tried using different ear tips? Sometimes, finding the right size can make a significant difference. As for the squeaking, this could be a technical concern, and we recommend reaching out to us at Samsung Support so that we can look further into what could be causing this. They may also be able to help troubleshoot this or provide options for you. We appreciate your feedback, and we hope to resolve these challenges for you! If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I tried all three sizes. Each one hurt my ears. I couldn't wear them longer than 15 mins at a time. I've never had this issue with any other brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We aim to provide our customers with the best experience possible. The Buds3 Pro lets you easily switch your audio from your Galaxy phone to your laptop. Enjoy your favorite playlists on your phone, and then seamlessly transition to your laptop for the final boss battle in your favorite game using the PC Auto Switch feature. If you've tried all the tips that come with your Galaxy Buds3 Pro and still find them uncomfortable, it may be helpful to ensure you're wearing them correctly. Start by checking that you have the right size ear tips, as the Bud tips come in various sizes to fit different ear shapes. A proper fit is essential, as it should eliminate any gaps between your ear and the ear tip, which helps prevent sound leaks and enhances audio quality. Once you have the appropriate tips, check for the directional marks on the bottom of the earbuds—look for an "L" for left and an "R" for right. Insert the right (R) bud into your right ear, ensuring the "R" is facing you, and do the same with the left (L) bud in your left ear. Adjust the angle slightly so the microphone points toward your mouth instead of hanging straight down. Finally, fine-tune the position by rotating the earbuds until you find a comfortable fit, allowing for a better listening experience. We hope that this helps! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I haven't found yet the right size of ear tips, the feel lose. The sound is great.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Erick! We’re thrilled to hear that you love the sound quality. With their advanced 24-bit high-resolution audio and the adoption of Samsung's Edge-AI sound technology, they really do deliver an exceptional listening experience. Regarding the ear tips, we understand how vital a proper fit is for both comfort and sound isolation. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help you find the perfect fit. If the ones you have feel loose, we recommend trying the other sizes included in the box to ensure a snug and comfortable fit for your ears. Be sure to check out the link attached for additional options that should help you find a proper fit. Your experience is very important to us, and we are committed to providing you with the best possible audio experience. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus