Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
9,075
4 Stars
2,162
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Elaine
from Reno, Nevada
Verified Purchase:Yes
Noise canceling is so much better than the previous gen. I've been happy with performance so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nick
from Kentucky
Expertise:Expert
Verified Purchase:Yes
Excellent 👌 ear buds pair great with all galaxy equipment that I have from 23 plus ultra and tab 9+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Singh
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
Noise problem same time soooooooooooooooooooooooo
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 10, 2024
Your feedback is greatly appreciated, Singh. We see that you reached out to share your thoughts on the Galaxy Buds3 Pro. The design of the Buds3 Pro features improved comfort for an immersive listening experience, with a redesigned shape that provides the best fit we've ever created. Additionally, to ensure your earbuds shine just as brightly as you do, we've incorporated Blade Lights that stand out and enhance your overall listening experience. We hate to see that you've encountered some noise concerns with your earbuds. First, please check for software updates on both your earbuds and the device they’re connected to, ensuring that both have the latest version installed. If the issue arises while using a specific app, such as Spotify, please confirm that the app is also up to date. For further troubleshooting, try unpairing your earbuds from your device by going to Settings, selecting Connections, then Bluetooth. Find your earbuds, tap the settings icon next to their name, select Unpair, and confirm. If your earbuds were connected to the Galaxy Wearable app, unpairing will also remove them from there. If the noise persists, consider resetting your earbuds while they are connected to the Galaxy Wearable app. Navigate to Earbuds settings, select General, then tap Reset, and confirm. Once completed, the earbuds will automatically enter pairing mode. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please reach out for further assistance at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Angi M
from Riverside California
Expertise:Intermediate
Verified Purchase:Yes
Love them. The ear piece is smaller so it fits in my ear better and doesn't constantly fall out. Great sound and noise cancellation!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MARWAN AHMED
from Ohio
Expertise:Expert
Verified Purchase:Yes
It's the best headset in the world that makes sounds feel like it's from another world, I advise everyone to buy it and try listening to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buds!
on December 8, 2024
Posted by: Vlad
I absolutely adore these buds! It's the first time I'm actually forgetting I'm wearing it. So many features and choices, thanks to all the developers for this product!
Written by a customer while visiting Samsung US
Posted by: zippy
from Wichita kansas
Verified Purchase:Yes
I love these earbuds all the way around. My only complaint is my buds have trouble connecting to the case to charge. I have to use my phone to see if they are charging properly and much wiggling around if they are not. It's frustrating to slip them into the case and open it later and they aren't charged. I don't know if it's just mine or if it's others. The ports are clean. Anyway besides that, i lovem
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Euny
Verified Purchase:Yes
Very good sound and fits my ears well. No pain so far as that's been my issue with earbuds for a while. So far so good.
Written by a customer while visiting Samsung US