Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
9,075
4 Stars
2,162
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: DonBear
from Dix Hills, NY
Verified Purchase:Yes
Excellent sound , connect easily, couldnt be happier, Love them
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
1
Noise canceling
on December 8, 2024
Posted by: Joshua
Expertise:Intermediate
Bought them over a month ago my complaints the real time translate does not work the find my earbud is a quite lil beep I've had to look hours for them because the case just ejects the earbuds if it's dropped from a mere two feet and they have a charging issue all in all not worth the money wait a year until they actually do what they say there capable of
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thanks for sharing your experience with the Galaxy Buds3 Pro, Joshua. We always appreciate hearing from our valued customers and getting your insights. With the Buds3 Pro, you can easily tune into what’s important. The Adaptive Noise Control feature, powered by Galaxy AI, automatically cancels out unwanted sounds, such as conversations and car noise. Additionally, you can use the Real-Time Interpreter feature to hear translations during conversations. We see that you may be experiencing some challenges with this feature. To use the Interpreter app with your Galaxy Buds3 or Galaxy Buds3 Pro, ensure they are connected to your phone. Simply open the app, put your buds in your ears, and select your desired languages to begin. You will hear translations through your buds while seeing transcribed text on the screen. When it’s your turn to respond, your phone’s speaker will play your translated speech in the other person’s language. You can stop recording, as well as pause, resume, and playback your recordings using the touch controls on the buds. We would love to hear more about what you're experiencing with your Buds case. Please be sure to reach out to us at Samsung Support so that we can further assist you with this or anything else you need. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Excellent product and seamless integration with all devices in the ecosystem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shammah
Verified Purchase:Yes
The only recommended areas of improvement would be longer battery life, and optionally, a more premium plastic for the buds/case - it is good bud the are lighter than I would like (i.e. a purely subjective change).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for sharing your feedback about the Galaxy Buds3 Pro, Shammah! The Buds3 Pro Galaxy Buds3 Pro offers up to 26 hours of playtime per charge and can extend to 30 hours with a fully charged case. To conserve battery power, keep the earbuds in their charging case with the cover closed when they're not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone; if you’re using iOS, use the Galaxy Buds app to make these adjustments. We appreciate your suggestions for improving battery life and the materials used for the earbuds and case, and we're glad you find the buds to be good overall! If you have more thoughts or experiences to share, we’d love to hear them, and for any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: GIJoe
from Georgia
Expertise:Expert
Verified Purchase:Yes
Vast improvement over the last model, comfortable, loud, and clear!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Waqar
from Cambridge, MA
Expertise:Expert
Verified Purchase:Yes
The galaxy Buds 3 Pro are phenomenon and the sounds quality are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Works great and fits well the charging case is nice and the ambiant noise pickup works well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan Lockett
from Washington, DC
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Bud3 Pros. These are the best quality sounding headset I have purchased to date. Even better than the Bose over the ear head phones I used to worship. Thanks you Samsung.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US