Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,286 Reviews)
Rating breakdown 13,286 reviews
5 Stars
9,075
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: emile
Verified Purchase:Yes
these actually stay in my ear nicely, better than the buds2 pro. the audio is amazing, can really hear my surroundings if i need to and still enjoy the music
Written by a customer while visiting Samsung US
Posted by: Adam H
from Emmaus, Pa
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro are exceptional. Noise canceling magic! You can feel the bass. The touch options are fantastic. Slide feature works well! Translator works as advertised. Though I wouldn't recommend using in a fast paced conversation. A definite upgrade from my buds fe
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerry
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
The baterry life on these pro buds 3 is pathetic. Features are decent but battery life is extremely weak. Should have done better for the price! Disappointing 😞
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, December 9, 2024
Thanks for reaching out, Jerry! We aim to provide our customers with the best experience possible and your feedback is a key part of that. We noticed you reached out to share your thoughts on the Galaxy Buds3 Pro. Galaxy Buds3 Pro offer up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. Additionally, you can wirelessly charge them using Wireless PowerShare with a compatible phone or a Qi-compatible wireless charging pad. To conserve battery life when you really need it, remember to store the earbuds in their charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone; if you're using iOS, you can do this via the Galaxy Buds app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We hope you find this information helpful! If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can look into what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: HG11
from Miami, Florida
Expertise:Beginner
Verified Purchase:Yes
Extremely cheap. It's made enturely from plastic not a matte metal.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, December 9, 2024
Thank you for taking the time to share your feedback on the Galaxy Buds3 Pro! We truly appreciate your input as we strive to improve our products. The Buds3 Pro is designed for comfort, featuring a lightweight construction that ensures a pleasant fit for prolonged use. They provide an immersive listening experience, making them a great choice for music lovers. In terms of materials, the body is made from polycarbonate (PC), while the main speaker mesh is aluminum (AL). The port mesh is stainless steel, the charging contacts are made from brass with a rhodium plating, and the proximity sensor window is crafted from crystal epoxy. Your feedback helps us continue to improve! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Henry Susanto
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I'm satisfied with the quality of this earbuds. The ambient sound mode is very natural, I feel like no wear earbuds. Awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marlon
from Garrison Kentucky
Expertise:Intermediate
Verified Purchase:Yes
The best ear buds I've owned to date, I've had alot of them too , great features great design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Awesome , amazing sound quality...........,...........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Could be better
on December 4, 2024
Posted by: Unhappy
Expertise:Intermediate
Wanted to love them. But I hate them
Constantly turning off with movements, they sliding off. Quality isn't so good. My original Beans were better. Love some of the features, hate the bud.
Constantly turning off with movements, they sliding off. Quality isn't so good. My original Beans were better. Love some of the features, hate the bud.
Response from Samsung USBy Social Commerce, December 5, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you for a range of tasks every day, and we would love nothing more than to help you maximize your experience with your new earbuds. We have provided links to help you with the fit including one to an article to help you with the placement, and another to a video to help you change the tips to best align to the size of your ears. You can also use the Samsung Wearables App at your convenience to perform a fit test. We have also provided links to the full device manual to help you with the different features and settings that will further enhance your listening experience, and to the Samsung Support Team if you have any questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US