Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,284 Reviews)
Open Ratings Snapshot
Rating breakdown 13,284 reviews
5 Stars
9,073
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great!!
on December 3, 2024
Posted by: Cecilia
from Texas
Expertise:Expert
Verified Purchase:Yes
I owned 2 earlier versions of the buds and I must say this is the best one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Rubber tips break
on December 3, 2024
Posted by: JustFoolery
from Conneticut
Expertise:Expert
Came early and is super nice but the rubber ear tip broke immediately after trying to take it off, support did nothing to help so now i have to use tips that are just a bit too big and uncomfortable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there JustFoolery, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy tohear you are pleased with the appearance and audio quality of your new earbuds. We understand how frustrating it is to have the accessories not function as intended or expected. Without knowing who you have spoken to we have provided a link to the Samsung Support Team if you would like to see if any additional options are available to you. We have also shared a link to a video that highlights the best way to change the ear tips with ease. We appreciate you being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds yet
on December 3, 2024
Posted by: Brian
from Rhode Island
Expertise:Beginner
Verified Purchase:Yes
Absolutely a game changer!!! These buds are comfortable and have some great setting's. You will not be disappointed. Great value
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on December 3, 2024
Posted by: Melvin
from Las Vegas
Expertise:Beginner
Great Product, they are my first pair of buds and im in love with them!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Silver Galaxy Buds 3
on December 3, 2024
Posted by: Lynda K
from Wentzville Missouri
Expertise:Beginner
Verified Purchase:Yes
They work well together. Great sound.I experienced where the left one alone kept shutting off while I was on a phone call.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hey there Lynda K, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pkleased with the overall features and functionality of your earbuds. We have provided a link to an article to help you sync the earbuds to each other to help you with the matter of your calls. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy
on December 4, 2024
Posted by: Hasan
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
Really spotty. Constantly disconnecting. Battery issues. I think I either have a faulty unit or these ear buds just suck
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Hasan, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know your earbuds are important to you every day for a range of tasks, and we would love to help you troubleshoot the connection and battery life of your device. We have provided links to articles below to help you with both of these experiences, and have also shared a link to the Samsung Support Team. These experts can offer additional assistance if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Returned. Uncomfortable. These just don't stay put
on December 4, 2024
Posted by: ChristyLeeShe
from Alexandria, VA
Expertise:Expert
About these just before Black Friday for a trade in of my Galaxy buds 2, which I love. Unfortunately, these don't live up to the hype. The controls are a pain and the overall sound quality is okay. The main problem I had is that the plastic bulb apart that sits in the outer ear is just too big and hurts my ear if I have them in longer than 20 minutes. When I started going back to using my old buds I realized I just needed to return these ones. They're just not worth it. I hope Samsung revisits their old style, as trying to look like airpods is not worth it when it sacrifices comfort.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, December 6, 2024
Hello ChristyLeeShe, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We know the ideal comfortable fit of your earbuds is crucial to your continued usage and enjoyment of your earbuds. We have provided links we find helpful below to help our customers find this ideal fit at your convenience. The Samsung Wearables App can also be used at any time to perform a fit test with your earbuds. We hope you have found earbuds that best align to your preferences and needs, and we appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid, but could be better
on December 4, 2024
Posted by: Chris
from Springfield Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Great headphones, sound quality and noise canceling are great. Could use a slightly bigger battery. I wear them at work and an average of a 7 hour life is JUST too short
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Chris, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the audio quality and features of your new earbuds. We have provided a link to an article to help you with the different settings that can extend the battery life of your device. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 5233-5240 of 13283 results 
<< 1 ... 653 654 655 656 657 ... 1661 >>