Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,280 Reviews)
Rating breakdown 13,280 reviews
5 Stars
9,069
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Barry
from Georgia
Expertise:Expert
Verified Purchase:Yes
The sound is amazing for music, calls and talking while in a stable environment. The sound in construction environments is painful as the noise from compressed air nozzles and tools are highly amplified to a deafening level.
I returned mine for this reason.
I returned mine for this reason.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, December 3, 2024
Hi there Barry, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to you every day for a range of tasks both personal and professional. We have the full device manual and linked below that highlights the differences between the Ambient Sound setting, ANC setting, and the Adaptive setting that has been used by many customers. We hope you have found earbuds that best align to your needs, but we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Yissel
from Roseau, Minnesota
Expertise:Expert
Verified Purchase:Yes
I love them and the best thing is that I pay a special price, thank you Samsung
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible battery life
on December 1, 2024
Posted by: Nesie
from Las vegas
Expertise:Intermediate
Battery life is terrible!!! One earbud battery dies within 3 hrs, and then I got to switch to the other bud. Also, earbuds keep coming out of my ear. I didn't have these issues with my galaxy bud 2
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 3, 2024
Hi Nesie, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the lasting battery life of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to an article to help you at your convenience, and to the Samsung Support Team if this experience continues with your earbuds, and you would like one on one assistance. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kelvin
Verified Purchase:Yes
Great Quality, Durability and Major improvements from previous buds pro models. Highly recommend
Written by a customer while visiting Samsung US
Posted by: Sami
Verified Purchase:Yes
Excellent sound quality and good noise cancelling for in-ear headphones.
Written by a customer while visiting Samsung US
Customer Rating
5
audio quality is excellent,and it fit comfortable
on December 1, 2024
Posted by: Paul
from Utah
Expertise:Expert
Verified Purchase:Yes
I appreciate the design, lighting, and sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid
on December 1, 2024
Posted by: Kingjsal
from Los Angeles, CA
Expertise:Intermediate
Solid Ear buds. It fits well but adjustments are needed for it to be perfect. It's so close just a few things can make it better. Noise cancelation needs to be better and fit needs more shaping. It looks good and take a minute to adjust to the earbuds but it is solid. 8.5/10
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Kingjsal, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the features and functionality of your new earbuds. We would love nothing more than to help you with the fit and ANC setting of your earbuds. We have provided a link to an article to help you with the fit, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the full device manual that will help you discover the way to adjust the intensity of the ANC setting in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of ear buds
on December 1, 2024
Posted by: Tp02
from Nyc
Expertise:Expert
Bought a few days before black Friday. My son loves how they sound and how much better they fit.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US