Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,280 Reviews)
Open Ratings Snapshot
Rating breakdown 13,280 reviews
5 Stars
9,069
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Much better alternative to pixel buds
on November 30, 2024
Posted by: Alex C
Verified Purchase:Yes
Great noise cancellation and very good microphone for phone calls. Way better than pixel buds.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not for small ears
on November 30, 2024
Posted by: Bmoreboy443
from Baltimore, MD
Expertise:Expert
If you have small ears like me these are not for you they'll fall out almost immediately and the connection time is a bit slower that the buds pro 2 and buds pro also the buds pro and pro 2 are suitable for smaller ears
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, December 2, 2024
Hey there Bmoreboy443, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know the ideal fit of your earbuds is vital to your daily usage and continued enjoyment. We have provided links to an article to help you with the fit, and another to a video to help you change the ear tips to the smaller size. We also recommend using the Samsung Wearables App to perform a fit test for any recommendations. We have also shared a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Total Waste of Money.
on November 30, 2024
Posted by: Sad Samsung Customer
from USA
Expertise:Intermediate
Verified Purchase:Yes
I regret purchasing the Galaxy Buds3 Pro. For the price I find the sound quality to be poor, response lacking. I tried these at the gym and even with sound cancelling active they never get loud enough to drown out the gym's music system.
All in all I am extremely disappointed by the performance of these earbuds.
Save your money. Buy something else.
Total waste of money
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, December 3, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a new device that is not meeting your expectations. We would be thrilled to help you troubleshoot these experiences and have the great listening experience you are seeking. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds to ensure they are operating as intended. We have also shared links to an article about the ANC setting specifically, and another to the full device manual to help you use the Samsung Wearables App to adjust the settings and increase the intensity of the ANC setting to align to your preferences. We have also shared a lihnk to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Won't stay in ears and causes ear rashes
on November 30, 2024
Posted by: Charles
from New york
Expertise:Expert
Verified Purchase:Yes
How did samsu g manage to make an inferior product to the last galaxy buds pro
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, December 2, 2024
Hi Charles, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the experience you mention with some irritation of your ears. We have provided a link to the Samsung Support Team. You can work with this team one on one through chat to help resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality
on November 30, 2024
Posted by: Josh
Verified Purchase:Yes
Love the sound quality! How easy they are to operate
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds
on December 1, 2024
Posted by: Mimi
Expertise:Beginner
Verified Purchase:Yes
Loved it. The cancelation of outside noises is amazing. Only bad part is the batery. It dies too soon. My old earbuds lasted close to 8h. These either 6h or less even if it's fully charged
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Mimi, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the audio quality and ANC setting of your earbuds. We have provided a link to an article with information about the battery of your earbuds. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products or believe they are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Expected it to be a little better
on December 1, 2024
Posted by: Nick
from San Francisco
Verified Purchase:Yes
After having owned and used Galaxy Buds 2 pro, the Galaxy buds 3 pro sound more bass heavy. Due to this the buds are not able to deliver a more balanced sound. I anticipated buds 3 pro to be better than buds 2 pro. But I felt slightly disappointed.
If only the battery life on buds 2 pro could be improved those would have proved to be one of the best buds in the market.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand our customers have different preferences for the audio balance with their earbuds. We have provided a link to the full device manual to help you adjust the equalizer and audio profile to best align to your preferences. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ever!
on December 1, 2024
Posted by: Moses
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Everything i could have hoped for! Sound quality is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 5193-5200 of 13279 results 
<< 1 ... 648 649 650 651 652 ... 1660 >>