Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,280 Reviews)
Rating breakdown 13,280 reviews
5 Stars
9,069
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mr impressed
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
All the features are spot on, very impressed with the sound quality. I have worn the for hours on flights and remained comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephon
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
Sleek and stylish. Truly a premium feeling pair of earphones. Audio quality is great too. My only complaint is that even with the 3 different bud sizes, it still feels like it would slip out of my ears if I move around too much. Would NOT recommend these for working out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Stephon, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the appearance and feel of your new earbuds along with the enhanced audio quality. We would love to help you troubleshoot the fit of your earbuds to help you have an uninterrupted use regardless of the task. We have provided a link to an article to help you with the placement, and recommend using the Samsung Wearables App to perform a fit test as a follow up. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Purple Haze
from California
Expertise:Expert
Verified Purchase:Yes
It's a stunning earbuds!
The sound quality is amazing, ambient sound works perfectly and the canceling noise even better
It pays off for sure
The sound quality is amazing, ambient sound works perfectly and the canceling noise even better
It pays off for sure
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: GalaxD
from Orlando, Fl
Expertise:Intermediate
Verified Purchase:Yes
The new shape fits my ear better without sacrificing sound quality. It actually blocks out the noise better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Briant
from Decatur, GA
Expertise:Expert
Verified Purchase:Yes
I love these Galaxy Buds3 Pro. I traded my Galaxy Buds2 Pro and it was the best decision I ever made. A perfect choice for all around good headphones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AMOPT
from Chicago
Expertise:Expert
Verified Purchase:Yes
The transition with devices is not smooth or consistent.
Response from Samsung USBy Social Commerce, December 2, 2024
Hi there AMOPT, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the Bluetooth connection and the ability to transition between your Galaxy devices with ease is for you. We have provided a link to an article to help you with the Bluetooth connection of your device. We have also provided a link to the Samsung Support Team to offer one on one assistance with your device at any time. We appreciate you being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Danny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Way better compared to my previous Galaxy buds version and don't have to constantly readjust them to fit my ear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Besi
from Ny
Expertise:Expert
Verified Purchase:Yes
Good hearing, best to have it. Good voice reduces noice when you talk.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US