Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bigsales
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
They sound really good. The volume levels are low and the fit is still not there!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Bigsales, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day, and we would love to help you troubleshoot any frustration you are experiencing. We have provided links to help you with the fit, and audio volume of your earbuds. We also recommend doing a fit test in the Samsung Wearables App for recommendations on adjustments. We have lastly shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tim W
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Very comfortable, amazing sound, great battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Aarons12
from Long Island, NY
Expertise:Expert
Verified Purchase:Yes
i had high hopes for these. but although for moments they sound great, the moments don't last. inconsistent, hard to keep the sound where you want it.calls sound great. overall not worth the price, but since i got them on sale and had my previous pair of galaxy buds sitting there NOT being used because they also don't sound that great, i can't complain.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 25, 2024
Hi there Aarons12, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and wanting the consistent ideal listening experience. Without knowing the specifics of your experience with the settings changing, we have provided links to the full device manual and the Samsung Support Team to work with you directly to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent product, much better than the Buds 2 pro by far
Written by a customer while visiting Samsung US
Posted by: IMATT
from Atlanta Ga
Expertise:Intermediate
Verified Purchase:Yes
I love them, they are great. The best ones I've owned thus far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DAWN
from Maryland
Verified Purchase:Yes
Aound is great. Fit and new style is so much better thsn the rounds thst used to fall out and the sound quality wasnt as good.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: elove2020
Expertise:Intermediate
Verified Purchase:Yes
Best Sound - Most comfortable - 100 times better than the original Galaxy Buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KLXRZ
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Best headphones. Quality of sound is awesome as well as it's lightweight feels like nothing to wear. Best decision 👏
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US