Not easy to put these Ear Buds back into the case.
on November 25, 2024
Posted by: YWOON
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
All the technology in this Galaxy Buds3 Pro is amazing, But one problem is I have to carefully find the precise position in order to insert these ear buds back into the charging case.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Ywoon, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the features of your new earbuds. We understand the new shape and placement in the charging case can take some adjustment period. We have provided a link to the Samsung Support Team if you have questions or would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
THERE ARE 3 REASONS FOR MY 5-STAR RATING OF THE GALAXY BUDS3 PRO SILVER. IN NO PARTICULAR ORDER THEY ARE : 1) THEY JUST LOOK AWESOME - ESPECIALLY WHEN THE LIGHT-BARS ARE TURNED ON, ON THE SIDES, 2) THE SOUND QUALITY FROM THESE BUDS3 PRO SILVER TRULY BLOW AWAY ALL THE OTHER SAMSUNG BUDS I HAVE PURCHASED SO FAR - IT'S NOT EVEN CLOSE, 3) SEE REASONS ONE AND TWO.
They physically hurt my ears. They have literally made me bleed after wearing for one day.
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Cameron, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not meeting your expectations and is not easily used. We have provided links to help you find a comfortable fit with your earbuds including a link to the Samsung Support Team if this experience continues. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages