Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,280 Reviews)
Rating breakdown 13,280 reviews
5 Stars
9,069
4 Stars
2,161
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Andy M
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
great sound quality, easy controls and connectivity. ambient sound is great but noise cancelling could be better
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Andy M, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the enhanced audio quality and features of your new earbuds. We would love to help you with the ANC setting specifically, and have provided a link to an article and another to the full device manual for this setting. In the full device manual you can see the usage of the Samsung Wearables App where the intensity of the ANC setting can be manuall adjusted to best suit your surroundings and preferences. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rascal
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Love them. Definitely an upgrade from the buds 2 pro. Richer sound, punchy bass.
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Keith G
Verified Purchase:Yes
I use mine as a substitute for my hearing aids. They have better a sound range and quality than them. Thank you ever so much for Samsung's drive for excellence.
Written by a customer while visiting Samsung US
Posted by: Angirocks
from Atlanta
Expertise:Expert
Verified Purchase:Yes
These blow air pods out of the water. I'm buying these for all my friends for Christmas. The noise cancelation is superb.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Qayyum
from Michigan
Expertise:Beginner
Verified Purchase:Yes
I dont like this galaxy buds3 pro
Airpods samsung
Airpods samsung
Response from Samsung USBy Social Commerce, November 25, 2024
Hi there Qayyum, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand our customers have a range of needs and wants from their chosen device every day. Without knowing what features or aspects of your device are causing frustration or not meeting your needs, we have provided links to the full device manual and the Samsung Support Team. You can work with these experts through chat to resolve any frustration and align your earbuds to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chuck
Verified Purchase:Yes
The triangle stem makes it hard to handle. I've already dropped this set more than the two other sets of earbuds.
The sound quality is good. The touch controls are minimum and I wish I had more control of the settings.
The sound quality is good. The touch controls are minimum and I wish I had more control of the settings.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 25, 2024
Hey Chuck, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality, and we would love to help you maximize your experience with your earbuds. We have provided a link to the full device manual to help you with the touch settings and also explore the voice controls that help you with the controls as well. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mike
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
I just had to share my excitement about these new headphones I got. I put them on, and it was like stepping into a whole new world of sound. Everything is so clear and crisp, with a richness and depth I've never experienced before. I'm rediscovering all my favorite music, hearing details I never noticed before. Seriously, the noise cancellation is on another level; it's like all the distractions of the world just melt away. I can't wait to listen to more and see what other hidden gems I can uncover! 🎧
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe Y
from Pa
Expertise:Beginner
Verified Purchase:Yes
So far these Ear buds are fantastic. I have nothing to compare them to because they are my first pair of ear buds but they truly are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US