Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Wolno
from NY
Expertise:Expert
Verified Purchase:Yes
Got extra for gifts - excellent response for Bluetooth buds
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Massive Upgrade
on November 16, 2024
Posted by: Breadboi96
[This review was collected as part of a promotion.] I switched from the first generation of airpods I had and I absolutely love the buds3 pro's. I got to experience new things I've never experienced before such as active noise cancelation. ANC comes in handy when I'm in a noisy environment. Also, pairing these with the S24 ultra improves my experience (love the phone too).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product! (Does what it says on the tin.)
on November 16, 2024
Posted by: Anonymous
from Plano, TX
Expertise:Expert
Verified Purchase:Yes
Very good for active noise cancelling, listening to Music, and equally important; phone or video calls.
The microphone is much better than on the Sony WF-1000XM5 earbuds, or the Bose QuietComfort Ultra Earbuds. Both of which I tried but returned because they were awful for phone or video calls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung User
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Quality sound and integrated well with my devices. The Wear App provides added features and settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: José
from Washington DC
Verified Purchase:Yes
I do not like this kind od headphones, Sounds great, it works nice. Noise canceling 1 to 10 maybe 4. Because I love Buds. Maybe this is about preference.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, November 18, 2024
Hey there José, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are overall happy with the audio quality, and we would love to help you with the ANC setting of your earbuds. We have provided a link to the full device manual that will highlight the ability to turn the intensity of the feature up and down depending upon your surroundings and preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, weird problems
on November 16, 2024
Posted by: Seebuch93
[This review was collected as part of a promotion.] I do not use Galaxy AI but they sound really good and I like being able to use one at a time.
They do have charging issues in my experience and you cannot sing when you have voice controls because they will activate randomly.
Can't wait for updates and gen 4
Value
4
Response from Samsung USBy Social Commerce, November 21, 2024
Hi there Seebuch93, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the enhanced audio quality of your new earbuds. We have provided a link to the full device manual if you are wanting to turn off the conversational awareness and be able to sing with your earbuds in uninterrupted. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products, or you believe your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Issac
Verified Purchase:Yes
Great product. Really enjoy all the new features and sound is amazing
Written by a customer while visiting Samsung US
Customer Rating
2
Returned the product. Waiting for my full refund.
on November 16, 2024
Posted by: Alp Esmer
from Rockville, MD
Expertise:Beginner
Verified Purchase:Yes
Sounds nice but dangerous with noise suppression while walking on street. I have used wired earphones for years and I switched back to them.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Alp Esmer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your safety is to you and wanting the awareness of your surroundings at certain times. This device in addition to have an Active Noise Canceling setting, also has an Ambient Sound setting that will allow you to hear your surroundings clearly through your media. We have provided a link to the full device manual that will highlight this feature. We have also provided a link to the Samsung Support Team to discuss you experience further and help you resolve the return you mention. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US