Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,277 Reviews)
Rating breakdown 13,277 reviews
5 Stars
9,068
4 Stars
2,159
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Emita
from New York
Expertise:Intermediate
Verified Purchase:Yes
The noise is kind of high and when you hear yourself talking is kind of irritating
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 21, 2024
Hi there Emita, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you every day, and wanting the best audio quality for your calls. We have provided a link to an article to help you with all of the call features including audio quality. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
Posted by: Krushm
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
So the buds sound great and we're easy to setup. The trade in process was simple
I would recommend this to a friend!
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
They work great and sit well the pulling them in and out of the case part it a little harder and I have dropped it a few times trying to put back in the case
Response from Samsung USBy Social Commerce, November 20, 2024
Hi John, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the fit and enhanced features of your new earbuds. We understand the new motion to place the earbuds in the case can take some adjustment. We have provided a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Anacoco, LA
Expertise:Intermediate
Verified Purchase:Yes
Incredible product. Sound quality is insane. Noise cancelling and bass are so good!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kheerie
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I was impressed by how much better the anc was then the buds 2pro. I also like how they brought the ambient sound volume level adjustment back. I like the adaptive anc mode as it is pretty seamless and I barely notice it until i think about how quiet its making things. I would have given 5 stars if i hadn't encountered a few bugs, sometimes both the buds dont switch back to anc after a conversation and causes a weird feeling having anc only in one ear. Also wish there was a way to turn the lights on in the app, as they added a way to turn them off in the app. When im in a phone call they cancel out almost all the background noise and isolate my voice. People are able to hear me clearly despite using tools like drills/lawnmower, and when i ask they say they can't even hear anything going on in the background. I wish there was more to do with the lights.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hi there Kheerie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy tohear you are overall pleased with the enhanced features of your new earbuds, and that you are experiencing crystal clear calls. We have provided links to the full device manual and the Samsung Support Team if you would like assistance with the blade lights and conversational awareness features of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: rj2024
Verified Purchase:Yes
pretty good headphones, huge upgrade was pro 2. excellent for phone calls
Written by a customer while visiting Samsung US
Posted by: rjac
from New Bern, N
Expertise:Expert
Verified Purchase:Yes
I really like these Buds. A step up in sound quality from my previous Buds2 pro. Easy to set up and KILLS all of the ambient background noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on November 16, 2024
Posted by: Jobunnysmom
[This review was collected as part of a promotion.] I love the new buds. The sound quality is amazing and the way it cuts down on the outside noise is outstanding. The new features are really cool and it works great with my S23 ultra.
Value
5
Written by a customer while visiting Samsung US