Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Massive Upgrade
on November 16, 2024
Posted by: Breadboi96
[This review was collected as part of a promotion.] I switched from the first generation of airpods I had and I absolutely love the buds3 pro's. I got to experience new things I've never experienced before such as active noise cancelation. ANC comes in handy when I'm in a noisy environment. Also, pairing these with the S24 ultra improves my experience (love the phone too).
Excellent product! (Does what it says on the tin.)
on November 16, 2024
Posted by: Anonymous
from Plano, TX
Expertise:Expert
Verified Purchase:Yes
Very good for active noise cancelling, listening to Music, and equally important; phone or video calls.
The microphone is much better than on the Sony WF-1000XM5 earbuds, or the Bose QuietComfort Ultra Earbuds. Both of which I tried but returned because they were awful for phone or video calls.
I do not like this kind od headphones, Sounds great, it works nice. Noise canceling 1 to 10 maybe 4. Because I love Buds. Maybe this is about preference.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, November 18, 2024
Hey there José, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are overall happy with the audio quality, and we would love to help you with the ANC setting of your earbuds. We have provided a link to the full device manual that will highlight the ability to turn the intensity of the feature up and down depending upon your surroundings and preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, weird problems
on November 16, 2024
Posted by: Seebuch93
[This review was collected as part of a promotion.] I do not use Galaxy AI but they sound really good and I like being able to use one at a time.
They do have charging issues in my experience and you cannot sing when you have voice controls because they will activate randomly.
Can't wait for updates and gen 4
Value
4
Response from Samsung USBy Social Commerce, November 21, 2024
Hi there Seebuch93, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the enhanced audio quality of your new earbuds. We have provided a link to the full device manual if you are wanting to turn off the conversational awareness and be able to sing with your earbuds in uninterrupted. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products, or you believe your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Sounds nice but dangerous with noise suppression while walking on street. I have used wired earphones for years and I switched back to them.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Alp Esmer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your safety is to you and wanting the awareness of your surroundings at certain times. This device in addition to have an Active Noise Canceling setting, also has an Ambient Sound setting that will allow you to hear your surroundings clearly through your media. We have provided a link to the full device manual that will highlight this feature. We have also provided a link to the Samsung Support Team to discuss you experience further and help you resolve the return you mention. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Sounds good, a bit big for small ears, not really any color options. Can't find case for it.
Features
3
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Kat2014, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality of your earbuds, and we would love to help you have the best possible experience. We have provided a link to an article to help you with the fit, and another to a video to help you change the ear tips to the smaller size for your ears. We also recommend following up with a fit test you can perform in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages