Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,278 Reviews)
Rating breakdown 13,278 reviews
5 Stars
9,068
4 Stars
2,159
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dr Ron
Verified Purchase:Yes
Having some difficulty with silicone tips staying in my left ear. going to smaller tip diminishes NCS.
Response from Samsung USBy Social Commerce, November 21, 2024
Hi there Dr Ron, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the ideal fit of your earbuds is to you every day for prolonged usage and enjoyment. We recommend using the Samsung Wearables App to perform a fit test to see what recommendations are made for the ear tip size and maximize the ANC setting as well. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado Springs, CO
Expertise:Expert
Verified Purchase:Yes
They stay fitted into your ears, great improvement over the previous styles of Galaxy Buds Pro, that in my experience would slowly wiggle loose when doing physical activities like snow boarding, or running. They sound great, the sound canceling and ambient noise work well too! They look good with the lights on the side too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love it
on November 15, 2024
Posted by: Jumobs1
[This review was collected as part of a promotion.] I am in love with Galaxy Buds3Pro, I will recommend this products 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I switched to the buds 3 pro
on November 15, 2024
Posted by: Guero1234
[This review was collected as part of a promotion.] I switched from Sony ear buds to the buds 3 pro. The noise canceling is top notch and the sound quality is crystal clear. They are comfortable to wear.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excelente muy bueno quipo duradero super comodo y espetacular
Written by a customer while visiting Samsung US
Posted by: Sam h
from Atlanta Georgia
Expertise:Expert
Verified Purchase:Yes
Sound quality is lower than pro2
I love more my buds2 pro
I love more my buds2 pro
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Sam h, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the audio quality of your earbuds are and we would love to help you maximize your experience and troubleshoot the audio quality. We have provided a link to an article to help you troubleshoot the functionality and another to the full device manual to help you adjust the settings to align to your preferences. We have lastly, provided a link to the Samsung Support Team if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Eric T
Expertise:Intermediate
Verified Purchase:Yes
I own both the galaxy pro 2 and pro 3. The sound on the new pro 3 is much clearer and has deeper separation. It has an equalizer which is a big plus for the pro 3. I also enjoy the voice commands available in the pro 3. The adaptive sound is very helpful specially when Im walking or exercising with my wife. I find the pinch control very convenient and easy to use. It has a lot of new tech features like the auto switching / connection to 2 samsung devices. But I must emphasize that this feature only works with Samsung devices. I have 2 issue with the pro 3. The first is the clumsy design when you return the earbuds to its base. The second is the ANC on this new buds is not as good as the pro 2. The difference is small but I would expect a newer model to be better.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good price long lasting battery 👌👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US