Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,277 Reviews)
Rating breakdown 13,277 reviews
5 Stars
9,067
4 Stars
2,159
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Umar
Verified Purchase:Yes
Generally good, the right earphone makes an annoying clicking sound when inserted into the first ear. and when a call comes in while watching a video, it rings very loudly. How I fix it.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Umar, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the audio quality of your earbuds and help you have the best possible listening experience. We have provided a link to an article with troubleshooting tips for the audio quality. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best earbud I have ever had
on November 14, 2024
Posted by: gigigi
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro offer a fantastic audio experience, combining Samsung’s impressive sound engineering with advanced features for a premium wireless earbud experience. With improved active noise cancellation (ANC) and 24-bit Hi-Fi audio support, they provide clear, immersive sound with rich bass and detailed highs. The fit is comfortable and secure, and Samsung has added IPX7 water resistance, making them a great choice for workouts or daily use in various environments.
Battery life is solid, offering up to 8 hours of playtime on a single charge, with an additional 20 hours from the charging case. The case also supports wireless charging, which adds convenience. Bluetooth multipoint connectivity and Samsung’s ecosystem features like Auto Switch add to the user-friendly experience. However, some features are limited to Samsung Galaxy users, and the price is a bit higher compared to other true wireless earbuds, but the audio quality, ANC, and added functionality make them worth considering for those in Samsung's ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect buds
on November 14, 2024
Posted by: Rmark1
[This review was collected as part of a promotion.] I switched from Pixel buds and these are so much better overall
Value
5
Written by a customer while visiting Samsung US
Posted by: monolith795
Verified Purchase:Yes
these are great earbuds. my only complaint is that when I take them out of the case, sometimes when I am twisting the right ear in for a snug fit, it produces a shrill sound. Almost like when a microphone and it's speaker are too close together.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Monolith795, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the usage of your earbuds on a daily basis. The feedback you mention experiencing is most likely caused by an obstruction to the microphone of your earbuds during placement or adjustment. We have provided a link to the full device manual that will highlight the exact location of the microphone and help you with this experience. We have also provided a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Grant sound
on November 14, 2024
Posted by: Antonio
from Raleigh
I have owns the buds 3 pro for about 3 month now. I love the way that they, one of the best once I own. The only thing I don't like about is the ear tips.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Antonio, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the usage of your earbuds. Without knowing what aspect of the ear tips are not meeting your expectations, we have provided a link to the Samsung Support Team. You can reach them directly through chat if you would like to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: KeVaTX121
Verified Purchase:Yes
I previously had the Galaxy Buds Pro, and these are significantly better. It was an upgrade well worth taking. A totorial on YouTube about how to operate them is very helpful. A lot of tricks.
Written by a customer while visiting Samsung US
Posted by: Robert
Expertise:Expert
Verified Purchase:Yes
I've owned several pairs of Samsung buds over the years. The first run the twos the pros. But the samsung buds three pro are by far the best thing they've done when it comes to headphones
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy pro 3 best features in the world
on November 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all ur samsung products! I love the galaxy pro 3 love the sound quality, love the voice quality., ai features are so amazing, nothing in the world can't beat samsung 100%
Value
5
Written by a customer while visiting Samsung US