Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,276 Reviews)
Open Ratings Snapshot
Rating breakdown 13,276 reviews
5 Stars
9,067
4 Stars
2,158
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Ahha
on November 10, 2024
Posted by: Ahha
from Flowood MS
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds great sound , very comfortable highly recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
muy buenos
on November 10, 2024
Posted by: Anonymous
from Dallas texas
Expertise:Intermediate
Verified Purchase:Yes
Me gusta mucho suenan muy bien la verda me engantan
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Voice Controls are the selling point!
on November 10, 2024
Posted by: Ludatyk
Best earbuds I ever own... that's pretty much it. But if I had to give you the reason why... well, it comes down to the features that I enjoy using.
I like the voice controls on it... being to control the volume with my voice is a pretty cool experience, then comes the lightning effects. I tend to use my earbuds at night and in the dark room when I can't find locate them... the lights helps.
But let me go ahead and acknowledge... I'm a fan of the previous design, the Buds 2 Pro were comfortable to place in my ear and were more secure. However, I had to weigh the features of the Buds 3 Pro over the Buds 2 Pro... and having a good trade in value helps with that decision.
So, if you are on the fence... go for it. It's the best buds on the market.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds Ever!!!!
on November 10, 2024
Posted by: Dileno
[This review was collected as part of a promotion.] Solid voice canceling
Best sounds system
Amazing bass
Ai translator is out of this world!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Loving my Galaxy Buds3 Pro
on November 10, 2024
Posted by: cmoney
[This review was collected as part of a promotion.] I switched from JBL earbuds to these because they are water resistant. The adaptive sound setting works so well and is so convenient not having to go through the app to change my setting all the time when someone is taking to me. Great product
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hey there Cmoney, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are so thoroughly enjoying the usage of your new earbuds. We are thrilled to hear the adaptive sound settings are making your usage so seamless for you every day. Please, reach out to us again any time with questions or if you would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Could be better.
on November 10, 2024
Posted by: Christian h
from California
Expertise:Intermediate
Verified Purchase:Yes
They pop out of ear, need better design on the tips to secure better. Also left piece doesn't charge, needs a wad of tissue to push into the contacts to allow charging.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hello Christian h, thank you forsharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the fit and battery of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team. You can reach out to these experts through chat for one on one assistance with the battery or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on November 10, 2024
Posted by: Berna
from California
Expertise:Expert
Verified Purchase:Yes
Great fit, comfortable but sound quality is not great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Berna, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the fit and comfort of your earbuds. We would love nothing more than to help you maximize the audio quality of your earbuds and have the best experience possible. We have provided a link to an article to help ensure your earbuds are operating as intended. We have also shared a link to the full device manual to help you adjust the audio profile to align to your preferences. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best bud ever
on November 10, 2024
Posted by: Vicbi3177
[This review was collected as part of a promotion.] Best. Bud ever clear excellent? I can't hear person like standing in front of me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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