Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,276 Reviews)
Rating breakdown 13,276 reviews
5 Stars
9,067
4 Stars
2,158
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
50/50 on features
on November 10, 2024
Posted by: Dee910
from Fayetteville nc
Expertise:Intermediate
I bought my pair a week ago. I have the Samsung pro buds 2 also. Love them, and thought I'll purchase the pro 3s because of the extra features. The pro 3s don't fit in my ear the same as the pro 2s. They also don't have the bass and sound that the pro 2s have. The structure of the pro 3s bar should be placed different on them. The reason I say this is because of how they fit in my ear. I have to turn them upside dwn in order to get the full sound of music and voice calls. I have to try out the other features.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Response from Samsung USBy Social Commerce, November 11, 2024
Hello there Dee910, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the full functionality of your earbuds is to you and how excited you were for your new buds. We would love to help you best align the earbuds to your preferences. We have provided links to articles to help you with the fit and changing the ear tips. We also recommend performing a fit test in the Samsung Wearables App. We have also provided a link to the full device manual to help you change the audio profile to enhance the bass and get the listening experience you crave. We have also shared a link to the Samsung Support Team if you continue to experience anything out of the ordinary or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sarhane M Khamis
from Jersey city
Expertise:Intermediate
Verified Purchase:Yes
I'm thoroughly enjoying my Galaxy Buds3 Pro in Silver! The sound quality is exceptional, with crisp highs and deep bass. Comfortable fit and sleek design make them a joy to wear.
Pros:
- Excellent sound quality
- Long battery life
- Comfortable and stylish design
- Long battery life
- Comfortable and stylish design
Cons:
None so far!
Would highly recommend!
Would highly recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features and design, concerning charging
on November 10, 2024
Posted by: ThomasTherper
[This review was collected as part of a promotion.] The buds themselves are amazing. I switched from beats buds, to galaxy buds 2 pro, to my currentl buds 3 pro, phenomenal. The galaxy AI being able to adapt to my surroundings and listen for talking from ME especially and sirens and Turing on pass through inly to layer turn on noise cancelation.
The only complaint is that inside the charging case the two prongs at the bottom are challenging to get to if they are dirty making it hard to clean. Also occasionally Boxby works, it's night and Day, but usually works.
But Alternatively besides the wireless charging I think the voice control for media, "skip song, stop music, play music" absolutely amazing g for me when I'm at my job doing dishes or trash, or if I'm doing chores at home.
Over all, amazing buds, definitely worth trading in and getting. Get the warranty, and explore it's many many amazing features.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hithere ThomasTherper, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the Galaxy AI features and adaptive sound features of your earbuds, in addition to the voice controls that have been added to these earbuds. We have provided a link to the Samsung Support Team if you would like assistance with the battery of your earbuds. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dan boldt
Verified Purchase:Yes
Love the color and the sound is amazing.
They fit great and the love the fact that they light up.
They fit great and the love the fact that they light up.
Written by a customer while visiting Samsung US
Posted by: Daniel G
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
This is my first time using Galaxy Buds and I really liked the design and audio quality along with all of its features. Recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Replaced my old Galaxy Buds- skipped the Buds 2 version. These Buds 3 Pro are far superior to my old ones. The noise canceling is excellent and I sometimes put them in just for this feature. Controls are easy to use but find I use voice the most.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This product is necessary 👌
on November 10, 2024
Posted by: LOVE2002
[This review was collected as part of a promotion.] Thanks a galaxy I 😘
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my time ⏲️
on November 10, 2024
Posted by: Lovely05192002
[This review was collected as part of a promotion.] Thanks good for everything you give me
I want know you more I love to much
I want know you more I love to much
Value
5
Written by a customer while visiting Samsung US