Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,271 Reviews)
Rating breakdown 13,271 reviews
5 Stars
9,063
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound, but some minor issues
on November 5, 2024
Posted by: OKrutko
from Clinton, IA
Expertise:Intermediate
Overall, it's a good product; I've been using it for over a month now. However, I've started noticing a small issue: sometimes the left earbud doesn’t charge in the case, so I have to keep an eye on it. The noise isolation was better in the Galaxy Buds 2. That said, the charging speed in the case and the sound quality are really impressive! And an extra star for the futuristic lighting effect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi OKrutko, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the enhanced features of your new device. We have provided a link to the full device manual to help you with the audio settings. The ANC setting of this device can be increased or decreased based on your surroundings and preferences. We appreciate you being a Samsung customer. -Elizabet
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Earbuds made
on November 6, 2024
Posted by: Techy3
[This review was collected as part of a promotion.] Upgraded my samsung earbuds to Galaxy earbuds 3 Pro. These are by far the best earbuds that I owned from samsung. I switched to these earbuds for AI features. Translate to a different language. Very helpful when communicating in a diverse work environment.
Use them for everything, streaming, ambient sound is amazing works great, clarity of is crispy clear, and AI features helps makes my life easier.
Use them for everything, streaming, ambient sound is amazing works great, clarity of is crispy clear, and AI features helps makes my life easier.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cynthia
Verified Purchase:Yes
Nice quality! The sound is amazing it's so clear! The one thing is i wish they had even smaller ear pieces. The ones that come with are good, but my canal is smaller.
Response from Samsung USBy Social Commerce, November 6, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are enjoying the audio quality and features of your device. We do recommend performing a fit test with your earbuds in the Samsung Wearables App. This can help you with adjustment recommendations as you mention having smaller ears. We have also shared a link to the Samsung Support Team if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Chris
from Florida
Expertise:Expert
Verified Purchase:Yes
Overall, the Galaxy Buds Pro 3 are quality headphones. The redesign is a nice change from last year's model. More color choices would have been nice or at least a black option. The titanium color works though and the ability to see through the case is a neat design. I will say that the ANC doesn't completely omit noise like the Air Pods Pro do, but it's pretty close. Having a built in equalizer to adjust sound preferences is nice. Sound quality is to be expected with the dual drivers and call quality has improved tremendously. Whether it's wind or people talking in the background, the noise levels are minimal. One thing I wish Samsung would have included and that's a case for the Buds 3 Pro. This is a must, because they're slippery and susceptible to dropping and/or scratches.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Chris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the features and functionality of your new earbuds. For the ANC setting, if you haven't done so already, you can use the Samsung Wearables App on your device to increase or decrease the intensity of the ANC on a sliding scale. We have provided a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best buds of the Galaxy
on November 6, 2024
Posted by: urielchsh
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro redefine what it means to have truly smart earbuds. Samsung has equipped these with Galaxy AI, which enhances the listening experience by making the earbuds more intuitive and responsive. One of the biggest advantages of the Galaxy Buds 3 Pro is their voice control capabilities, which are powered by Galaxy AI. Simply say “volume up” or “volume down,” and the earbuds respond instantly without any interference. You can also control playback with phrases like “next song,” “previous song,” “stop,” or “play music”—all hands-free, making these buds perfect for anyone on the go.
Galaxy AI also optimizes the way these earbuds handle active noise cancellation and ambient sound modes. Switching between them feels natural and seamless, adapting to your surroundings intelligently. Whether you’re in a noisy area or just need a bit of environmental awareness, Galaxy AI makes sure you’re always in the ideal listening mode. Plus, with Samsung's Bixby assistant, you can even use voice commands to change modes instantly.
Value
5
Written by a customer while visiting Samsung US
Posted by: Momotee
from Atlanta, Georgia
Expertise:Expert
Verified Purchase:Yes
So far I am enjoying this Bud Pro 3. It has far more features that the bud live that I was using before. I definitely love the automatic switching between active noise cancellation to ambient sounds when around people. it switches between different environment I guess based on the sounds around you. Music sounds I am still on the fence. That bass sound the Bud live has is much better sounding than this Bud Pro 3. Time will tell.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing products
on November 6, 2024
Posted by: Hawaguy
[This review was collected as part of a promotion.] One of the best buds in the market
I swith from sony wf 1000xm4 one of the great sounding earbud in the market
But i find galaxy buds 3 pro more attractive on looks sound quality and for day to day use
I swith from sony wf 1000xm4 one of the great sounding earbud in the market
But i find galaxy buds 3 pro more attractive on looks sound quality and for day to day use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Major Step Up
on November 6, 2024
Posted by: AngryEyebrows
[This review was collected as part of a promotion.] I had the original Buds pro for a few years and used them quite a bit, but they had their issues. I never cared for the "floating" earbud design as they seemed to fall out of my ears rather easily. But the sound was good and the battery was decent.
I just switched to the Buds Pro 3, and I know that it's a few generations removed, but wow has it stepped up! I like the stem design and it feels so much more comfortable and stable in my ears. I also really like the adaptive sound, it's not as good as regular ANC, but way better on the battery life.
I'm still playing around with the earbud size for the perfect fit for me, but these leave me with way less discomfort than the old buds pro.
The sounds is good too. I'm no audiophile, so I don't notice those fine-tuned differences, but I listen to a wide variety of genres and it handles them all really well.
For me, it was a fantastic upgrade. I'm definitely happy with them.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there AngryEyebrows, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are so happy with the enhanced features and functionality of your earbuds. We love hearing you have been playing around with the audio settings of your earbuds, and are pleased to hear that when you are in need of additional noise canceling, you can always use the ANC feature and the sliding scale to turn up to your preferred intensity. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US