It's awesome to hear from you, Courtney. We really appreciate your candid feedback on the Galaxy Buds3 Pro. We take pride in delivering the best experience with our devices, and we understand that having a proper fit is crucial for enjoying your earbuds. The Galaxy Buds3 Pro come with different-sized ear tips, so the first step is to ensure you have the right size for your ears. It's important that the tips fit snugly without any gaps between your ear and the ear tip, as this helps avoid sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, please check out our guide for the Buds3 Pro tips. Once you have the correct tips on your buds, follow these steps for proper insertion: Check the bottom of the earbuds for the directional marks, which will show an "L" for the left bud and an "R" for the right. Insert the "R" bud into your right ear with the "R" facing you, and then insert the "L" bud into your left ear with the "L" facing you. Slightly angle the earbud so that the microphone on the bottom points towards your mouth, rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you still have concerns about the fit or anything else, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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