Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,271 Reviews)
Rating breakdown 13,271 reviews
5 Stars
9,063
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ashley
from California
Expertise:Intermediate
Verified Purchase:Yes
Works great. Has many great different features that can be applied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds2 Pro: A Sonic Symphony in Your Ears
on November 2, 2024
Posted by: G2nola
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are a revelation for audiophiles. The noise cancellation is truly impressive, blocking out the world and immersing you in your favorite music, podcasts, or movies. The sound quality is exceptional, with rich bass, crystal-clear mids, and crisp highs.
The comfortable fit and intuitive touch controls make them a pleasure to use. Plus, the sleek design and stylish color options make them a fashion statement as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anaxel
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I like the build, and the options on the headphones but there is one thing that really causes some issues and that is fitment. I have tried all three of the silicon pieces and none of them prevent the sound of wind blowing into your ear. That is fairly annoying. This also affects the earbud staying in your ear which they slowly start falling out. Other then that the sound is great.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 4, 2024
Hello Anaxel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the build and features of your new earbuds and we would love to help you have the best experience possible, and troubleshoot the fit of your device. We have provided link to an article to help you with the placement, and recommend performing a fit test with your earbuds. If you feel as though you are still hearing external wind, we also recommend using the Samsung Wearables App to adjust the intensity and settings of the ANC features. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: mich
from az
Verified Purchase:Yes
great earbuds battery life is great easy to use and the sound is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice quality and sound.
on November 2, 2024
Posted by: Irodrig
[This review was collected as part of a promotion.] Nice quality and sounds. ANC was decent and battery life could be better.
Value
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hi there Irodrig, thank you for sharing your thoughts about your Samsung Galaxy Bud3 Pro with us. We are so happy to hear you are enjoying the features and functionality of your new earbuds. We have provided a link to an article to help you with the battery of your earbuds. We also have shared a link to the Samsung Support Team if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jennifer
from Bothell, WA
Expertise:Intermediate
Verified Purchase:Yes
These are slick, sound quality is great and the mic is clear.
I traded my Samsung Buds 2 for these Pro 3 and wow, so happy with the results. They're easy to use, fit in my ear well and the sound quality is great.
I traded my Samsung Buds 2 for these Pro 3 and wow, so happy with the results. They're easy to use, fit in my ear well and the sound quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Angela
from Indianapolis IN
Expertise:Intermediate
Verified Purchase:Yes
Me encantan mis nuevos Galaxy Buds 3 Pro, tienen un excelente sonido y son muy cómodos de usar, pero tengo un problema y es que de pronto se desconectan del celular solos, no se porqué, me toca estar conectándolos seguido.
I would recommend this to a friend!
Features
5
Value
4
Written by a customer while visiting Samsung US
Posted by: JMI98
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
The exchange process was easy. Except for the ear bud rubber fittings, the product is fabulous
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hello JMI98, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you found the exchange process smooth and easy, and that you are enjoying the usage of your new earbuds. For the ear tips for your device if you are experiencing frustration changing them we have provided a link to a video to assist you. We have also provided a link to the Samsung Support Team if that is not the experience and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US