Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,271 Reviews)
Open Ratings Snapshot
Rating breakdown 13,271 reviews
5 Stars
9,063
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Love but nervous
on November 1, 2024
Posted by: Qdog3329
[This review was collected as part of a promotion.] I really do like these buds. But I feel like I'm have to be very careful with them, especially with the delay in receiving them. I had to change the bud size and it popped off in a way that made me think that I broke them. But overall good quality.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Qdog3329, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the usage of your buds. We have provided a link to a video to help you change the ear tips with ease if you have need. Please, reach out to us again any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds 3 Pro
on November 1, 2024
Posted by: Smsng4life
[This review was collected as part of a promotion.] I've used Samsung headphones for a number of years now and the Buds 3 Pro are great! The audio quality is on point with rich tones and a solidly deep base for an ear bud. The redesign of the Buds is also nice and I get compliments on the look of them. The haptic sound feedback for touch controls is a very nice addition and gives the feel of an actual button without there being one which I really like. Would highly recommend if you're looking to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A-1
on November 1, 2024
Posted by: BlackAir
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love them! They don't slip out as much and the sound rather ambient or canceled is most excellently clear!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
3rd Generation
on November 1, 2024
Posted by: Realcityus
from Dayton Ohio
Expertise:Intermediate
I was very impressed with the sounds and the features. The only thing they should've done is make the earbuds waterproof.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Realcityus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are thoroughly enjoying the enhanced audio quality and new features of your earbuds. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product, absolutely trash design flaws.
on November 1, 2024
Posted by: Đây Russell
Expertise:Intermediate
Verified Purchase:Yes
New design is pretty trash. But practically, they are good headphones. Noise cancelation is good. Sound quality phenomenal. Voice calling is best ever experienced. But the design change for the 2's is head scratching. I can no longer even take my Tshirt off without being cognizant of my headphones because they will just fall out. Horrible. Can lay down with them in because you feel them on your earlobes. I don't understand. Stop trying to copy others. Have your own identity. Otherwise, this would've been a perfect product.
Response from Samsung USBy Social Commerce, November 4, 2024
Hey there Day Russell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the enhanced audio quality and features of your new earbuds. We completely understand the new design can take some adjustment time, and we have provided a link to the Samsung Support Team if you have any questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noise
on November 1, 2024
Posted by: Marco
from Houston. Texas
Expertise:Intermediate
Verified Purchase:Yes
He gets into a noise. He has good noise cancellation.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Marco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love knowing you are enjoying the usage of your new earbuds and are finding the audio quality to be good for your usage. We have provided a link to the full device manual to help you further enhance your experience. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy Buds3 Pro!
on November 1, 2024
Posted by: Ismael
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Buds3 Pro... The sound quality is amazing!
The adaptive feature is really cool and useful!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So close for that 5 star but...
on November 1, 2024
Posted by: Vizuvius
from Hot Desert, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Traded in G Buds Pro. Ear tips are still an issue but not entirely Samsung's fault. Sound is really good for media and calls and video meetings. A little awkward putting back into case with tips facing outward.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Vizuvius, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality for your meetings and phone calls. We understand the redesign can take some time to adjust as you learn new motions. We have provided links to the full device manual and the Samsung Support Team to help you maximize your usage and answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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