Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,271 Reviews)
Open Ratings Snapshot
Rating breakdown 13,271 reviews
5 Stars
9,063
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great buds
on November 1, 2024
Posted by: Samsungrep
Great bud samsung always does great job in every product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy buds ever
on November 1, 2024
Posted by: Jermaine007
from CA
Expertise:Intermediate
Verified Purchase:Yes
This is the best galaxy buds Samsung as made it fits very well and as wonderful sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbud overall
on November 1, 2024
Posted by: Anonymous
from Pittsburgh PA
Expertise:Intermediate
Verified Purchase:Yes
These earbuds have exceeded my expectations. The noise cancellation blocks out most sounds even while listening at a low volume. I almkst believe thst thr noise cancellation on these is better than the airpods pro. Their sound straight out the box isnt horrible but an equalizer set to your preferences makes a huge difference.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I love samsung products. But this bud3 are not
on November 1, 2024
Posted by: Anonymous
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Every gadget in my house is samsung brand i am huge samsun fan. But very disappointed with the but3
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 4, 2024
Hey Carlos Estrella, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable your earbuds are to you every day and wanting a fully immersive listening experience. Without knowing what aspects are not meeting your expectations, we have provided links to the full device manual and the Samsung Support Team to help you adjust the settings and troubleshoot any frustrations. Thank you for being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds
on November 1, 2024
Posted by: Shazad
from Guyana
Expertise:Intermediate
Verified Purchase:Yes
Great product . Amazing quality. Love the feel and the quality . Best buds ive owned so far
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome
on November 1, 2024
Posted by: Arturo
from California
Expertise:Intermediate
Verified Purchase:Yes
Great Headphones feel great and sound quality is the best. Would have given 5 star but a lot of the features drain the battery. Also not so great for running after a while they will slip out
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Arturo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and features of your new earbuds. We have provided links to help you with the fit and battery features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you would like at any time. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud's pro 3
on November 1, 2024
Posted by: PBaylor
Verified Purchase:Yes
I love these earbuds they are excellent graded blocking out sound good quality great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love them
on November 1, 2024
Posted by: PURPLE
from Michigan
Verified Purchase:Yes
Sound quality is GREAT!!! IM just having a problem with keeping them in my ear. Even with changing the tips.
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Purple, we appreciate you takinig time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are pleased with the audio quality of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds. We also recommend performing a fit test in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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