Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,271 Reviews)
Open Ratings Snapshot
Rating breakdown 13,271 reviews
5 Stars
9,063
4 Stars
2,158
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Fantastic Sound Quality
on October 29, 2024
Posted by: Applepie
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro produce amazing sound quality. The big fit perfectly and noise canceling is absolutely perfect. The Galaxy AI integration has been incredible as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product with great noise canceling features
on October 29, 2024
Posted by: JDBud3
[This review was collected as part of a promotion.] Great when cutting grass as the noise canceling blocks the lawn mower.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sound option without breaking the bank!
on October 28, 2024
Posted by: byrants
[This review was collected as part of a promotion.] I can confidently say that the Buds3 Pro are the best purchase I have made this year. I switched from my old Buds2 to these when they were announced and it was an amazing choice. The upgraded ANC and ambient noise canceling are excellent. For the features these earbuds came with, it is one of the best audio devices by far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Some improvements over the Buds2 Pro
on October 29, 2024
Posted by: A Swirk
from Ohio
Verified Purchase:Yes
Coming from the Buds2 Pro, these have some pretty good improvements and some things that aren't quite as good. These are pretty comfortable to wear for a while and the noise cancellation is great. I don't like having to squeeze them to pause and some other functions. I liked the way I just had to tap the Buds2 to do the same function. The Buds2 would also show the charge of the case on my phone when I would take one out, these do not most of the time.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there A Swirk, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy toh ear you are pleased with the enhancements that have been made with your device, and we would love to help you with the features that are not meeting your expectations or causing frustration. If you are finding the pinch feature to not be as easy to use for you, we recommend exploring voice controls with your earbuds. We have provided a link to the full device manual to help you with the voice settings, and also with all of the features to help you have the best experience possible. We have also shared a link to the Samsung Support Team if you have additional questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has an excellent sound
on October 29, 2024
Posted by: User2024
[This review was collected as part of a promotion.] Only the battery life is deceiving. Overall excellent sound.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi User2024, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the enhanced audio quality. Without knowing the specifics of your experience with the battery, we have provided links to an article to help you with the battery features, and another to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent headphones but poor design
on October 29, 2024
Posted by: Cain2000
[This review was collected as part of a promotion.] Decent headphones but the design is too similar to airpods. I much prefer the look of the buds 2 pro. If you wear these it just looks like you're wearing off brand airpods.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cain! We understand that design is important for many users, and we appreciate your perspective on how it compares to other options on the market. The Buds3 Pro is meticulously crafted to provide exceptional sound quality and comfort. The Buds3 Pro offers incredible sound with 24-bit audio and Active Noise Cancellation, allowing you to fully immerse yourself in your favorite music without distractions. Additionally, features like 360 Audio provide an immersive listening experience, highlighting what sets them apart in functionality. We value your preference for the Buds2 Pro’s look, and we want to assure you that we are constantly innovating to meet the diverse desires of our customers. Your input is essential to us as we strive to create products that truly resonate with users. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you once again for your insights! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sound
on October 29, 2024
Posted by: AJSS
Verified Purchase:Yes
Awesome sound and bass. Love the adaptive noise cancellations
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the sound
on October 29, 2024
Posted by: Yaya2024
[This review was collected as part of a promotion.] I recently had the pleasure of getting these new earbuds, and I must say, the sound quality is truly impressive. The noise cancellation is top-notch, effectively blocking out all distractions. The design is both stylish and comfortable for extended wear. I was also pleased with the battery life, offering hours of uninterrupted listening enjoyment. Overall, I highly recommend these earbuds for anyone seeking a premium audio experience. Also the AI is good at picking up background
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hey there Yaya2024, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are so happy with the enhanced features and functionality of your new device. We are so happy to hear you are finding your earbuds comfortable for prolonged wear and that the Galaxy AI features are enhancing your overall experience. Please, reach out to us again any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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