Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: LouM
from Phoenix, Az
Expertise:Expert
Verified Purchase:Yes
Improved fit over the Pro 2, great sounds abd ease of use
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
I love the sound and comfort but compared to the previous two iterations, the touch controls suck. I hate the pinch thing, it never works like it should and it's impossible for me to change the volume with the buds, I have to use my phone or watch. I can not overstate how much I hate the touch controls, I would not buy these again based off of that, if I lost it Brooke these I would buy buds 2 pro over these.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Travis, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features are to you when using your earbuds. If you are finding the pinch feature to not be the most comfortable for you, we have provided a link to your full device manual to help you with the voice settings. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Way better than airpods
on October 28, 2024
Posted by: Kenyitis
[This review was collected as part of a promotion.] Chose to go for the galaxy buds3 pro because the quality, the service and everything samsung provides is amazing quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cedric W
from Porterville, Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Great product as always sound quality are the best prices are very affordable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on October 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Sound great. Good for running. Battery is good even with the light bar on. Case is compact and lite. The tracking feature is amazing and has saved me more than once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to Samsung galaxy buds 3 pro
on October 28, 2024
Posted by: Patita
[This review was collected as part of a promotion.] So far this product has been the best that I have for buds, I've had Samsung galaxy buds for years, "I switched" and so far this has been the best one from all of them. Thank you Samsung for the product. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The lights and the noise cancellation.
on October 28, 2024
Posted by: Ian14
Expertise:Expert
Overall, they are really good earbuds, but the only problem is the way you turn on the lights. I think Samsung should add a button on the app so you can turn them on and off.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vlad Korobii
Verified Purchase:Yes
These earbuds are great, it would be better if you all made the app have all the features on all android phones because they would be more accessible to everyone.
Response from Samsung USBy Social Commerce, November 14, 2024
Hello Vlad Korobii, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are so pl eased with the usage of your earbuds overall. Without knowing what features you are attempting to use with your earbuds, we have provided links to the full device manual and the Samsung Support Team to see what options may be available to you to maximize your experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US