Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Brian
from Rahway NJ
Expertise:Expert
Verified Purchase:Yes
I really enjoyed the features of the headphones and the detail they put behind the technology. The most disappointing thing about these headphones are that they do not hold in your ears. Anytime you're doing any form of fast walk, exercise or any form of quick movements, they tend to fall out your ears and again, this is dependent on your earlobe. As everybody is different, but this is very disappointed.Otherwise, they are great with all the features otherise this would been by far the best ear buds
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the audio quality and overall detailed appearance of your device. We would love nothing more than to help you troubleshoot the fit of your earbuds for an uninterrupted listening experience for a full range of daily activities. We have provided links to an article and a video to help you with the placement and changing the ear tips to align to your ears. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you continue to experience this frustration and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The headphones are awesome some features fall shor
on October 27, 2024
Posted by: Davis
from Ohio
Expertise:Expert
Verified Purchase:Yes
Everything promised except for . If your not near the device you have no idea how much battery you have left , the lights could be somewhat of a indicator. The other thing is more of a pep peve , The cases on the samsung never evolve with a digital display or a more customized case .I mean if the case is a charge point then shouldn't it have at least a small feature like the find me app or a micr glow light ! I mean the case is clear as I said a pep peve.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Davis, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the daily usage of your new earbuds. We understand there are some features and appearance you would prefer, and we appreciate you sharing that with us as we continue to innovate our product line. We have provided links to the full device manual and the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: SleepyKoala29
from Massachussets USA
Expertise:Intermediate
Verified Purchase:Yes
they look good and sound great but they always feel like they will fall out of my ears.
also been getting some issues with the left earbud not charging consistently
Features
4
Performance
5
Design
3
Value
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Koala92, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are so pleased with the appearance and audio quality of your new earbuds. We would love to help you have the best experience possible with your earbuds and get the ideal fit you are seeking. We have provided a link to an article to help you with the placement and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to assist you with the charging and any additional frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds PERIOD
on October 27, 2024
Posted by: TheDonJ
[This review was collected as part of a promotion.] Stunning quality, design, sound and fit. Really useful Galaxy AI features and overall a solid quality bud. Great job Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC
on October 27, 2024
Posted by: Sayyid
Expertise:Expert
I am very happy with my purchase. And Love Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING BUDS
on October 27, 2024
Posted by: Jash4samsung
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a remarkable upgrade in the wireless earbuds space, combining cutting-edge technology with superb sound quality. Featuring Galaxy AI, these earbuds intelligently adapt to your surroundings, optimizing audio performance and noise cancellation for a personalized listening experience. The sound quality is exceptional, with rich bass, clear mids, and detailed highs that bring music, calls, and videos to life.
Active Noise Cancellation (ANC) has been significantly enhanced, effectively blocking out background noise, whether on a bustling commute or a noisy office. The AI-based Voice Detect feature is a game changer, automatically lowering the volume and switching to Ambient Mode when you start talking, allowing for seamless conversations without manually adjusting settings.
The ergonomic design ensures a comfortable, secure fit for extended wear, and the multi-point connection feature allows effortless switching between devices. Battery life is strong, providing plenty of playback time, and the quick charge functionality gives hours of listening with just a short charge.
With its seamless integration into the Galaxy ecosystem, instant pairing, and intelligent audio adjustments, the Galaxy Buds 3 Pro set a new standard for wireless earbuds. They’re a perfect blend of style, innovation, and superior audio performance, making them a top choice for both casual listeners and audiophiles alike.
Value
5
Written by a customer while visiting Samsung US
Posted by: ragusowe
from Hollywood, FL
Expertise:Intermediate
Verified Purchase:Yes
Live this Buds3. New design. Better as Buds2 Pro. With trade in the price is accessible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: papadukes
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Buds3 only slightly better than buds2, blade is hard to use , hopefully Samsung will improve on blade sensitivity on next year's model
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hello there Papadukes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to hep you maximize your daily usage of your device. If you are finding the blades not to your liking with the pinch settings, we have provided a link to the full device manual to highlight the voice control settings you can use that may be more to your preference. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US