Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Biggest fan of all things Samsung
on October 26, 2024
Posted by: Cloud9in3
[This review was collected as part of a promotion.] I have owned the previous buds and couldn't wait to get my hands or ears on this exciting device. I truly appreciate the time that was put into the best product period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 26, 2024
Posted by: Roxanne55
[This review was collected as part of a promotion.] After a few weeks of wear, I am impressed with these earbuds as basically I can use AI commands to control their features as well as controlling them with my samsung ecosystem; phone, ultra watch and tablet. I like how they automatically stop my music so I can hear conversation very clearly. Infact, can hear conversations from afar not normally heard without the buds. Noise cancelation and customization to my hearing is another useful feature.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dan G
from Middletown ny
Expertise:Expert
Verified Purchase:Yes
The buds sound so good, the ANC is so much better and a bit more aggressive than my buds pro that I had. When on calls it does a really good job at suppressing background noise up to the point where people can't hear my dog bark anymore or hear random noises like me typing in my keyboard,I really recommend these,oh and the battery life has been really really good with anc active. Transparency mode is also really good,everything sounds clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 1DRMRJR
Verified Purchase:Yes
Amazing and dynamic sound. Fits perfectly in my ears. I'm glad I updated!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The Buds To Get
on October 26, 2024
Posted by: ADofCLE
[This review was collected as part of a promotion.] I just received my Galaxy Buds 3 Pro last week, and my goodness are they leaps and bounds better than my PixelBuds that I switched from.
Great sound quality, battery life, and the active noise cancelation worked wonders while on a plane. If you have a Galaxy smartphone, these buds are the ones to get. Ear fitment test is a great software tool to get the best sound quality you can possibly get.
Sleek design, and comfortable to wear for long periods of time. 10/10.
Value
5
Written by a customer while visiting Samsung US
Posted by: Carl
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound. No manual. App conflicts with Buds 2 Pro. Difficult putting Buds back in case in the dark. No name case.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: Alam
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Beautiful good sound quality elegant noise cancelation experience awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Revive galaxy buds live the bean shaped earphones
on October 26, 2024
Posted by: Anonymous
from Anaheim California
Expertise:Expert
Verified Purchase:Yes
Earphones never stayed in ear properly please revive galaxy buds live
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Roberto Gonzalez Sanchez, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations. We have shared a link to an article to help you with the placement, and another to help you change the ear tips to a size that best aligns to your ears. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US