Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,219 Reviews)
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing upgrade to my Galaxy buds pro
on October 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the sleek design, ease of increasing/decreasing volume through touch, skipping tracks through clicks, ambient noise canceling and great bass. Look forward to trying out the new Galaxy AI features!
Value
5
Written by a customer while visiting Samsung US
Posted by: Dan C
from Winfield, IL
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are really awesome. The sound quality is great. They look beautiful. They're not too comfortable to wear for a long period of time. After about 2hrs of wearing them, my ear starts hurting a bit.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 22, 2024
Hey Dan C, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are finding the earbuds to be so great with the audio quality, and we would love to help you find a comfortable fit for prolonged wear and usage. We have provided a link to an article to help you with the fit, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if you have any questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Toni
Expertise:Expert
Verified Purchase:Yes
So far they are really nice love the shound on them too
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hey there Toni, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear you are having such a great experience with your earbuds and enjoying the enhanced audio quality. Please, don't hesitate to reach out to us again any time in the future if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Keith S
from Lexington, KY
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds ever. Noise cancellation works great. The most comfortable buds i have ever worn. Pairs great with my g24 ultra phone and Samsung Ultra watch.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: John
from St louis MO
Expertise:Intermediate
Verified Purchase:Yes
Extremely uncomfortable. Constantly falls out. The bar gets in the way of adjustment. The buds2 pro were way better.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
Hey there John, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable a comfortable fit from your earbuds is to your usage and prolonged enjoyment. We would love to help you with the fit of your earbuds, and have provided a link to an article and to a video to help you both with the placement and changing the eartips to a more compatible size option if necessary. We also recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Robbie
Verified Purchase:Yes
These are the best earphones i have ever owned. And the noise canceling is amazing
Written by a customer while visiting Samsung US
Posted by: Sharon
from Atlanta, Georgia
Verified Purchase:Yes
It was a birthday gift and my husband absolutely loves it. He said it's one of his most favorite gift.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Noise cancelation and adaptiveness is great. Even when y background is noisy, the caller does not hear anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US