Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,219 Reviews)
Rating breakdown 13,219 reviews
5 Stars
9,021
4 Stars
2,150
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sophia
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
Firstly the design isnt great because it does not fit well in ear and falls out easily. Secondly the charge lasts 5 hours tops and so i have to switch out every 5 hours. They are new so they shouldnt be defective but i think they are. Looks great and sounds great. Just need to fix these issues then ill update my review.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 22, 2024
Hey there Sophia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand howvaluable your earbuds are to you and we would love to help you troubleshoot any frustrations and have the best experience possible. We have provided links to articles to help you with the fit and battery of your earbuds. We also recommend performing a fit test with your earbuds while connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JRead
Expertise:Intermediate
Verified Purchase:Yes
Excellent added features, shorter battery life than the Buds2 Pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hey there JRead, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the enhanced audio quality and features of your new earbuds. We have provided a link to an article to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe any of your Samsung products are not operating as intended or you have any questions. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: KingAquarian
Verified Purchase:Yes
Samsung never fails.
Love all the features that samsung packed into these.
Love all the features that samsung packed into these.
Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade
on October 21, 2024
Posted by: Buds3user
[This review was collected as part of a promotion.] Coming from the buds 2 pro these are so much better for running with. Stay in your ears so much better and the adaptive noise cancelling is great. Love that you can use the Galaxy AI to just talk to control the music by speaking without pressing any buttons
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Is wonderfull how they powered with ai
on October 21, 2024
Posted by: Reytery
[This review was collected as part of a promotion.] I use my device specially when I go to work helps me everyday to forget about problems in my day, I can easy used my galaxy buds powered with ai to do mostly of my daily activities
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Reytery, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear that the enhanced audio quality and introduction of Galaxy AI are helping you in so many ways during your day. Please, reach out to us again any time with additional feedback or if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Zf6_
from Usa
Expertise:Expert
Verified Purchase:Yes
Great pass through. This is on par with air pods pro 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Lyndon
Verified Purchase:Yes
As a longtime galaxy buds user, these are easily the best. They are surprisingly comfortable in the ear, and they are very secure. Sound quality is elite.
Written by a customer while visiting Samsung US
Posted by: Joseph
from Marshall, Texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent earbuds with HQ sound and seamless galaxy integration.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US