Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,925 Reviews)
Open Ratings Snapshot
Rating breakdown 12,925 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product. 
(
3,494 out of 4,504
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Don't stay in my ear
on July 21, 2025
Posted by: Juan
from New York City
Expertise:Expert
Verified Purchase:Yes
Doesn't stay in my ear had to return them. I tried all tips too
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Juan. We truly appreciate your input as it helps us make continuous improvements. With a redesigned shape, these buds offer our snuggest fit ever, ensuring you can listen in comfort. Plus, we've added Blade Lights to make them stand out, enhancing your overall listening experience. We understand you're facing some challenges in achieving the proper fit, even after trying different bud tips, and we’re here to help you find a solution. Please check the bottom of the earbuds for directional marks. You'll see an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds!
on July 22, 2025
Posted by: Horangi99
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are a big step up. The sound quality is rich and clear, with strong bass and great noise cancellation. They fit comfortably and stay in place, even during workouts.
One of the best features is the integration with Galaxy AI. It helps with real-time translation, smart noise control, and voice detection, making the earbuds feel smarter and more useful than ever.
Battery life is solid, and the case charges fast. Overall, if you use other Galaxy devices, these are the perfect match.
I've used them to connect seamlessly to my Samsung phone, Samsung TV, my Galaxy Tab S9, and my personal computer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro, Horangi! We’re more than happy to see that you're enjoying the rich sound quality, strong bass, and powerful noise cancellation. It’s great to know they’re comfortable and secure during your workouts! We're excited that you're taking full advantage of the Galaxy AI integration for real-time translation and smart noise control. It's awesome to know how seamlessly they connect with your Samsung phone, TV, Galaxy Tab S9, and personal computer. This truly highlights the synergy within the Samsung ecosystem! If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent buds
on July 22, 2025
Posted by: Junior
from Fairbanks
Expertise:Intermediate
Verified Purchase:Yes
They work fine for everything I need. And some. Holds good charge
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 22, 2025
We appreciate you taking the time to share your candid feedback on the Galaxy Buds3 Pro, Junior. We're excited to know that they work for everything you need and that the battery has impressed you during your experience so far! You can enjoy hours of uninterrupted listening with a battery that performs exceptionally well. With the charging case, the Galaxy Buds3 Pro offer up to 30 hours of total listening time. We hope you continue to have a great experience with your buds and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on July 22, 2025
Posted by: SamsungAI
[This review was collected as part of a promotion.] Galaxy AI awesome, great for job, school and more...
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2025
It's great to hear from you! We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We love to see that you think that the Galaxy AI features are awesome and that they are great for your job, school, and more! This is exactly what we aimed for when we create our devices, and we hope that you continue to have a great experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds ever
on July 22, 2025
Posted by: JNBUDS3PRO
[This review was collected as part of a promotion.] The best of all with AI.
I like it because of the best quality sound ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stick with the previous generation
on July 22, 2025
Posted by: Michael
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Don't fit in the ear well. Previous generation was much better at noise canceling. Won't charge after exercise.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Michael! We appreciate your feedback on the fit and noise cancellation. Getting the right fit is essential for maximizing the noise cancellation features, and we’ll include a link below with helpful tips to help you achieve that! For the charging after workouts, we recommend cleaning and drying your buds thoroughly, as moisture can affect their performance. If you have any other questions or need assistance, don’t hesitate to reach out to Samsung Support. We’re always here to help! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent earbuds, I just can't get the perfect fi
on July 23, 2025
Posted by: Anonymous
from Amarillo Texas
Verified Purchase:Yes
First im not sure if it's the buds or my ears, but i seem to have an issue getting the perfect fit. I get them in my ears and the wearables app says i have a good fit but after a little while they start to get uncomfortable. Second, these are the best sounding earbuds I have ever had! The sound quality is excellent the battery life is good and the different options for picking up external sounds around you is very good. If I could get these to fit perfectly I would give them 10 stars.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Rob! We're pleased to see that you’re enjoying the excellent sound quality and battery life. To enhance your comfort, we recommend trying out the different-sized ear tips included with the earbuds. Finding the right fit can make a significant difference in your overall experience. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you get the best from your earbuds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I ever had!
on July 23, 2025
Posted by: Zeetothegee
[This review was collected as part of a promotion.] I love these air buds. They charge very fast! I can have my buds down to 2% battery and they can charge for a few minutes and they are already at 40%. I work in a semi loud environment and when I take calls, the people on the other end can't hear anything in my background, so the noise cancelation on these bad boys are being amazing. Also, I love the galaxy AI translate feature. I have friends in 2 other countries and i can talk to them on my buds. I definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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