Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,208 Reviews)
Rating breakdown 13,208 reviews
5 Stars
9,016
4 Stars
2,145
3 Stars
932
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Timber the Gray wolf
from United States
Expertise:Expert
Verified Purchase:Yes
Much better than the Buds 2 pro and better than the Air pods pro 2 if you use a Samsung phone.
Good/great audio quality.
Like the silver design in person so much more than online.
Like the silver design in person so much more than online.
They do fall out after a couple of hours.
Noise canceling and audio quality is better than Airpods pro 2.
On a non Samsung phone they sound ok, but that's the audio compression.
On the fold 4 or fold 6 they sound really good.
Only the Sony or OnePlus pro 3 earbuds sound a little better. (Using there highest BT quality options.)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your candid thoughts on the Galaxy Z Buds3 Pro! We’re excited to see that you find them significantly better when paired with your Samsung phone. We pride ourselves on delivering exceptional sound quality, and it’s wonderful to know you’re enjoying that experience. We're also glad to hear that you love the silver design in person! At Samsung, we strive to create products that combine both style and functionality, so your feedback on the aesthetics is greatly appreciated. We understand your concern about comfort, especially with the fit after a couple of hours. We’re continually looking for ways to improve user experience, including comfort and fit over extended use. It’s fantastic to see that you find the noise-canceling feature and audio quality to be standout qualities of the Buds3 Pro. Our engineers have worked diligently to ensure an immersive listening experience, especially on devices in the Galaxy lineup like the Fold4 and Fold6. We also appreciate your feedback regarding sound quality on non-Samsung devices. Our goal is to provide the best possible audio experience across our product ecosystem, and insights like yours help guide our efforts. Thank you again for your valuable feedback! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
In a Galaxy far far away the new Galaxy Buds3 Pro
on October 18, 2024
Posted by: Robert
from Russellville Ky
Expertise:Intermediate
Verified Purchase:Yes
I would rate these Buds 5 stars if the stem controls were easier to comprehend/implement.
Sound quality is top notch. I'm still working on that "perfect fit", but these are better than the previous model just returned.
keep evolving...
Sound quality is top notch. I'm still working on that "perfect fit", but these are better than the previous model just returned.
keep evolving...
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hello Robert, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are truly enjoying the enhanced audio quality, and we would love nothing more than to help you with the control settings and fit. We have provided a link to the full device manual to help you discover the voice control settings available with your new earbuds. We have also provided a link to an article to help you with the fit and recommend following up with a fit test in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Corey B
from Napa, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound on these is not something to be overlooked - mids and highs reproduced by a 6.1mm planar speaker, allowing for relatively low audio distortion for a consumer audio product. These provide a very pleasant listening experience, especially with Lossless audio codecs pumped through the Buds.
My criticism focuses on the ANC features. It feels like AI is trying constantly adjust the noise cancelation in the moment which leads to inconsistent ANC performance. On one instance, the Buds3 Pro thought a piercing loud noise was a viable sound to allow pass through, it caused me to rip the Buds from my ears in pain and turn off the machinery I was working with.
Maybe the software needs to be adjusted and tweaked in an update to fix the ANC issues, or give users the option to use a broad noise cancelation without AI helping out.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Corey B, thank you for shariing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy tohear you are pleased overall with the audio quality of your earbuds, and we would love to help you with tips and tricks to maximize your listening experience. We have provided a link to the full device manual that highlights the differences between the Adaptive audio setting and the ANC setting. You can also use the Samsung Wearables App to increase or decrease the intensity of the ANC setting depending upon your surroundings. We have provided a link to the Samsung Support Team to offer additional assistance through chat if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
A dream straight to your ears
on October 18, 2024
Posted by: Luchito0501
[This review was collected as part of a promotion.] It's the best noise canceling headphones I've tried in years, along with the bass, it gives the best sound experience that any Samsung fan could wish for.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghulam
from Kew jersey
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is fabulous i like new shape and new feature...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the bud 2 pro worth the upgrade!
on October 18, 2024
Posted by: Maveric7911
[This review was collected as part of a promotion.] Fantastic upgrade from my galaxy bud 2 pro. Sounds and fits noticeably better! When you add in the AI commands these buds are perfect for Samsung owners!
Value
5
Written by a customer while visiting Samsung US
Posted by: Big chungus
from Hell
Expertise:Expert
Verified Purchase:Yes
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Grootius
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
The buds pro 3 are a huge upgrade from the buds pro 2. The sound quality is much more clear, as well as the integrative audio transparency and noise canceling. It also balances background noise to voice much better when you are on the phone. The buds pro 2 picked up all of the background noise and everyone I have spoken to noticed how difficult it was to talk to me without being distracted. The extenders on the buds make the touch features much more friendly and accessible, but they do take some getting used to just like the other touch features on the previous models. All in all I say this is a really good investment.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US