Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,207 Reviews)
Rating breakdown 13,207 reviews
5 Stars
9,015
4 Stars
2,145
3 Stars
932
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anthony
Verified Purchase:Yes
Awesome experience the noise canceling is crazy good
Written by a customer while visiting Samsung US
Posted by: Mauricio
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Excellent product. Comfortable and easy to use. Looks great light weight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pete
from California
Expertise:Intermediate
Verified Purchase:Yes
About the same performance as less expensive buds. Had hoped for better noise canceling and sound quality over lower end ear buds but was not impressed. They do the job as well as other devices half the price.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 18, 2024
Hi there Pete, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you align the audio profile and have a truly immersive listening experience that you love every day. We have provided a link to the full device manual to help you with the adjustable ANC setting and highlight how to use the Samsung Wearables App and the sliding scale to turn up or down the ANC intensity to best align to environment. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: SDun
from Atlanta, Georgia
Expertise:Intermediate
Verified Purchase:Yes
Works great, but kinda hurts my ears even when i adjusted the inserts. I keep wanting the Samsung pods to fit right and i was optimistic about these, but they still hurt when i wear then for more than 30 minutes or so.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 18, 2024
Hi there SDun, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely know how valuable a comfortable fit is to your continued usage and enjoyment. We have provided a link to an article to help you find the ideal placement of your earbuds for a comfortable fit, and recommend doing a fit test with your device while connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Brian
Expertise:Expert
Verified Purchase:Yes
Recently got the buds 3 pro as an upgrade from my Sony xm4 earbuds that stopped working for no reason and I could not be happier. The buds sound great, are comfy, and work seamlessly with my s22+. I would recommend these to anyone with an android phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rogers, MN
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is great. I like the new design and controls. My only issue is the noise cancelling is not as good as the buds 2 pro pair that I had before was.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Ryan Bigelow, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are pleased with the overall enhancements to the audio quality and features of your new earbuds. With regards to the ANC setting, if you haven't done so already, we recommend using the Samsung Wearables App to control the intensity of this setting with the sliding scale. If this does not help you acheive the ideal levels of cancelation, we have also provided a link to the Samsung Support Team. These experts can work with you directly through chat to ensure your earbuds are functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TINA PHAM
from SAN DIEGO
Expertise:Beginner
Verified Purchase:Yes
Sound good, nice design, noise cancelling improved, fast pairing and battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Sound good, nice design, noise cancelling improved, fast pairing and battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US