Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,925 Reviews)
Open Ratings Snapshot
Rating breakdown 12,925 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product. 
(
3,494 out of 4,504
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Great ear buds, lackluster software compatibility
on July 13, 2025
Posted by: Trevor O
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
Needs ALOT of future updating, fit is fantastic, the part that sticks out is actually really cool and useful. The limited no key word voice commands (play music, answer call) are pretty cool but not voice specific. With testing, anyone in the vicinity saying the phrase "play music" would force it to start playing. Charging case is a bit bigger and the ear buds fit in very well and dont fall out very easy. Haven't played with it much but still would love to see tracking or even a beeping alert system to make finding them a bit easier if you misplace them. Notification read-out is still very limited and currently only available with Samsungs texting which is a huge bummer as I prefer Googles texting platform wayyyyy more. Overall given some time im sure the software will be updated and get better, the ear buds and case so far are really really good though.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Trevor! We're so happy to see that you find the fit excellent and appreciate the innovative new design, especially the extended features like voice commands. Your suggestion about enhancing voice recognition is invaluable, and we consistently strive to improve user experiences through software updates, so be sure to look out for any updates. We're also glad to see that the earbuds fit securely and don't easily fall out, and we understand how important it is to have features like tracking or alert systems. Your feedback about the limited notification read-out is duly noted! If you ever have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound
on July 13, 2025
Posted by: Wonderwoman
[This review was collected as part of a promotion.] I wondered if I should upgrade, but my previous buds kept falling off, so I tried these.
Once you go through the proper fitting and find the right size for your ear, they are phenomenal! Great sound, great noise canceling, and they don't fall out! Even when I start sweating.
Glad I took the chance and bought them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice headphone but have some shortcomings
on July 14, 2025
Posted by: Denys
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Nice headphones, but unfortunately have some shortcomings, like sometimes the case doesn't charge left or right buds, microphone issues, ect.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Denys! It's great to know that you like the sound quality they provide, but we understand how frustrating charging challenges can be. We want you to get the most out of your earbuds, so we encourage you to check out the link below for tips on troubleshooting when your buds won’t charge. We're here to help you enjoy your listening experience to the fullest! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing everything
on July 14, 2025
Posted by: KMoWarweezyNY
[This review was collected as part of a promotion.] I go into a whole new world like Aladdin and Jasmine when I put my buds in. The sound canceling and ambient noise is unremarkable. I wouldn't dare to wear any other headphones. Top notch design and quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience! It's amazing to see that slipping on the Galaxy Buds3 Pro transports you to a whole new world, just like Aladdin and Jasmine. We designed them with incredible noise-canceling capabilities and ambient noise features to give you the ultimate listening experience. We’re thrilled you love the design and quality! Your ears deserve nothing less! If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Noise Cancellation
on July 15, 2025
Posted by: SPenLover
[This review was collected as part of a promotion.] I love how convenient these are. The Galaxy AI comes in handy when I need translation. Everybody has heard about the amazing noise cancellation, but just as amazing is the ambient and adaptive sound modes. I've taken calls in the middle of concerts and clubs and was able to hold a successful conversation with these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to see how much you appreciate their convenience and the translation features with Galaxy AI. The automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling, really enhance your experience, whether you're enjoying music or taking calls in lively environments like concerts and clubs. Plus, you have the option to manually customize these settings through the Galaxy Wearable app to fit your preferences even further. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on July 15, 2025
Posted by: Volodymyr
[This review was collected as part of a promotion.] The dual-driver setup (dynamic + planar magnetic) delivers rich bass, clear mids, and sparkling highs —perfect for all music genres. The 24-bit Hi-Fi audio (with compatible devices) makes lossless tracks sound incredible.
These are Samsung’s best earbuds ever—ideal for audiophiles, commuters, and Samsung loyalists.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for your review of the Galaxy Buds3 Pro, Volodymyr! It’s great to see that you’re enjoying the rich bass and clear audio across all genres. The 24-bit Hi-Fi audio is designed to elevate your music experience, and it’s fantastic that it's making such an impact on your listening. We appreciate your feedback and are glad these buds are perfect for your commutes and daily use. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a very good product.
on July 19, 2025
Posted by: Llamas321
[This review was collected as part of a promotion.] The Samsung Galaxy AI is very good and I liked my Samsung device and it was very extraordinary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crystal Clear Sound
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love these buds. The sound is crystal clear. I have 2 young kids and the noise cancelation is a God send. Love these. The touch prompts are awesome.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Casey! We're pleased to see that you love the immersive sound quality. It's great to know they can keep you connected and entertained, even amidst the chaos that comes with kids! Just remember, while they may steal the show sometimes, the Buds3 Pro are definitely the ultimate sidekick for those rare moments of peace. If you ever need to escape to your own little world with your favorite tunes, you know where to turn. Thanks again for sharing your thoughts! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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